failed to load cached hosts file

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76561199111565156 Feb 25, 2023 @ 8:24am

[2023-02-25 17:01:02] Startup - updater built Mar 15 2022 17:15:38
[2023-02-25 17:01:02] Loading cached metrics from disk (C:\Users\sam\Desktop\Steam\Steam\package\steam_client_metrics.bin)
[2023-02-25 17:01:02] Failed to load cached hosts file (File 'update_hosts_cached.vdf' not found), using defaults
[2023-02-25 17:01:02] Using the following download hosts for Public, Realm steamglobal
[2023-02-25 17:01:02] 1. http://media.steampowered.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
[2023-02-25 17:01:02] Vérification de l'installation...
[2023-02-25 17:01:02] Unable to read and verify install manifest C:\Users\sam\Desktop\Steam\Steam\package\steam_client_win32.installed
[2023-02-25 17:01:02] Verification complete
[2023-02-25 17:01:02] Téléchargement de la mise à jour...
[2023-02-25 17:01:02] Recherche de nouvelles mises à jour...
[2023-02-25 17:01:02] Downloading manifest: http://media.steampowered.com/client/steam_client_win32
[2023-02-25 17:01:26] Download failed: http error 0 {LINK REMOVED}
[2023-02-25 17:01:26] DownloadManifest - exhausted list of download hosts
[2023-02-25 17:01:26] failed to load manifest from buffer.
[2023-02-25 17:01:26] Failed to load manifest
[2023-02-25 17:01:26] Error: Download failed: http error 0
[2023-02-25 17:01:26] Saving metrics to disk (C:\Users\sam\Desktop\Steam\Steam\package\steam_client_metrics.bin)
[2023-02-25 17:01:26] Error: Steam doit être en ligne pour effectuer la mise à jour. Vérifiez votre connexion réseau puis réessayez.
[2023-02-25 17:01:49] Shutdown

im on windows 7 professional
i cant even download an update of steam

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Showing 1-11 of 11 comments

Jackie Paper Feb 25, 2023 @ 8:07pm

The error message suggests that Steam is having trouble connecting to the internet and downloading the update. Here are some things you can try:

Check your internet connection. Make sure your device is connected to the internet and that your network is working properly.

Try disabling any antivirus or firewall software temporarily and see if that resolves the issue.

Check if Steam is blocked by your router or ISP. You may need to configure your router or contact your ISP to resolve the issue.

Clear your Steam download cache. You can do this by opening Steam, clicking on "Steam" in the upper left-hand corner, selecting "Settings", then "Downloads", and clicking on "Clear Download Cache".

Try running Steam as an administrator. Right-click on the Steam icon, select "Run as administrator", and see if that resolves the issue.

If you are using a VPN or proxy, try disabling them and see if that resolves the issue.

Try uninstalling and reinstalling Steam. Make sure to backup your games and save files before doing so.

If none of these steps work, you may want to contact Steam support for further assistance. They may be able to provide more specific guidance for resolving the issue.

76561199111565156 Feb 26, 2023 @ 1:04am

Thanks for your help , I will contact steam because none of these work

Aigis Feb 27, 2024 @ 4:16pm

Originally posted by samitoua:
Thanks for your help , I will contact steam because none of these work

did you found a fix

Reaperbot Feb 27, 2024 @ 5:30pm

Originally posted by Suuwa:
Originally posted by samitoua:
Thanks for your help , I will contact steam because none of these work
did you found a fix

I am having the same issue. Was playing Helldivers yesterday. Came back today and getting

Failed to load cached hosts file (File 'update_hosts_cached.vdf' not found), using defaults

[2024-02-27 20:25:24] Download skipped: /client/steam_client_win32 version 1708985249, installed version 1708985249, existing pending version 0
[2024-02-27 20:25:24] Nothing to do

Then shutting down. This is the only bad things I saw in error log. Now I've been researching this all night.

Aigis Feb 27, 2024 @ 6:12pm

Originally posted by Reaperbot:
Originally posted by Suuwa:
did you found a fix

I am having the same issue. Was playing Helldivers yesterday. Came back today and getting

Failed to load cached hosts file (File 'update_hosts_cached.vdf' not found), using defaults

[2024-02-27 20:25:24] Download skipped: /client/steam_client_win32 version 1708985249, installed version 1708985249, existing pending version 0
[2024-02-27 20:25:24] Nothing to do

Then shutting down. This is the only bad things I saw in error log. Now I've been researching this all night.

in the steam discord theres a few of us with this same problem