D3D11

[Ranger]

I got a message this morning while loading a game, A D3D11- compatible GPU ( Feature Level 11.0, Shader model 5.0) is reqiured to run the engine. Was this because of an update?
How do I fix this. None of my steam games are playable.

[Iceira]

Ask that game forum or try change in the config app or in game menu settings.

and you are sure you not run IGPU by mistake and not the 3D card plug in as default.

[Cathulhu]

Dieser Kommentar wurde noch nicht von unserer automatischen Inhaltsprüfung analysiert. Er bleibt vorübergehend versteckt, bis die Überprüfung abgeschlossen ist und bestätigt, dass er keine schädlichen Inhalte enthält (z. B. Links zu Informationen stehlenden Websites).

[Ranger]

Games were playing fine last night. This morning nothing games will not start?

[Cathulhu]

How about you answer the questions?

[Jerry]

Ursprünglich geschrieben von Cathulhu:

How about you answer the questions?

Your comment is stuck in moderation. Allow me to quote it, so that it (hopefully) becomes visible:

Ursprünglich geschrieben von Cathulhu:

Are you using the Shadow Cloudgaming service?

[Ranger]

I have not changed anything on how I play the games. Do not get mad at me. I am only stating everything was fine last night and this morning nothing works. What changed?

[Cathulhu]

Ursprünglich geschrieben von Cathulhu:

How about you answer the questions?

Ursprünglich geschrieben von Cathulhu:

Are you using the Shadow Cloudgaming service?

[Ranger]

No, I do not use Shadow Cloudgaming Service that I Know of.

[Cathulhu]

Ok, do the following please:

1. Open the Steamclient.
2. Click on Help in the top menu, then System Information
3. In the window that opens, copy all text and post it into this thread.

[Ranger]

Computer Information:
Manufacturer: MSI
Model: MS-7821
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
CPU Family: 0x6
CPU Model: 0x3c
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 3500 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Radeon RX 580 Series
DirectX Driver Name: d3d10warp.dll
Driver Version: 31.0.12029.10015
DirectX Driver Version: 10.0.19041.2075
Driver Date: 11 30 2022
OpenGL Version: 1.1
DirectX Card: Microsoft Basic Render Driver
VendorID: 0x1414
DeviceID: 0x8c
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.91" x 11.77" (23.98" diag)
53.1cm x 29.9cm (60.9cm diag)
Primary Bus Type Not Detected
Primary VRAM Not Detected
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 16330 MB

VR Hardware:
VR Headset: None detected

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 3089349 MB
Largest Free Hard Disk Block: 1698153 MB
OS Install Date: Aug 21 2020
Game Controller: None detected
MAC Address hash: 0174811e520feac51aaf0b6681fe8be81d1f16e0

Storage:
Disk serial number hash: 30816da6
Number of SSDs: 0
Number of HDDs: 0

[Muppet among Puppets]

You could update the video driver, that maybe allready does the trick.
If you dont know something that changed.

[Muppet among Puppets]

Its strange though that the info says, DirectX Driver Name: d3d10warp
DirectX Card: Microsoft Basic Render Driver
Video Card:
Driver: Radeon RX 580 Series

[Ranger]

Tried to update video driver, says it up to date. But also has this, This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

[Ranger]

Good news, Went to amd.com support and hit the scan and upgrade amd drivers in my system. It worked, resolved my issue. Thanks for the support.