Jelloriki Feb 13, 2023 @ 5:30pm
FireFox won't play my Steam videos
I recently installed FireFox again and for some reason it won't play any Steam videos. I click on the show I want to watch and it opens a link to the video. Opera GX plays the video fine, but FireFox has a screen that says "You must update your version of the Steam client to watch this video. Visit the FAQ for more information on resolving this issue."

The FAQ did not help.

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Showing 1-5 of 5 comments
Blupanda Feb 13, 2023 @ 10:16pm 
I would recommend clearing cookies and temporary Internet files to see if that helps. Private browsing might also work since it disables cookies from loading up.

Also verify if your Steam client is indeed the latest version.
D_Runner Apr 23, 2023 @ 10:12am 
I have several solutions for that:

Windows 👇

*On Windows Go to about:config, search for any webm options, and see if they're set to false, so just switch it back to true (enabled)

*On Windows Go to about:config and try changing widget.windows.window_occlusion_tracking.enabled to false


Linux 👇

*On Linux Go to about:config and media.autoplay.default = 0 (change this number to 1)

*On Linux Go to about:config and disable media.ffmpeg.vaapi.enabled

I hope it helps :steamthumbsup:
Last edited by D_Runner; Apr 23, 2023 @ 11:08am
Iceira Apr 23, 2023 @ 10:49am 
Linux user has own steam group, im sure you dont want windows user write there with windows issue , so how come you write linux issue here, and here steam linux issue will be lost among windows user.

Dont think im after you here, its simple matter gather the info the right place where other linux user can get help.

MAC
https://steamcommunity.com/discussions/forum/2/

Linux
https://steamcommunity.com/app/221410/discussions/

Such detail matter depend on what OS you are on.
Last edited by Iceira; Apr 23, 2023 @ 10:51am
D_Runner Apr 23, 2023 @ 10:56am 
Originally posted by Iceira W10:
Linux user has own steam group, im sure you dont want windows user write there with windows issue , so how come you write linux issue here, and here steam linux issue will be lost among windows user.

Dont think im after you here, its simple matter gather the info the right place where other linux user can get help.

MAC
https://steamcommunity.com/discussions/forum/2/

Linux
https://steamcommunity.com/app/221410/discussions/

Such detail matter depend on what OS you are on.
i wrote solutions for both OS, if that's the problem, i will edit my comment to show only the Windows solutions then
Iceira Apr 23, 2023 @ 11:10am 
Originally posted by Delta Runner:
Originally posted by Iceira W10:
Linux user has own steam group, im sure you dont want windows user write there with windows issue , so how come you write linux issue here, and here steam linux issue will be lost among windows user.

Dont think im after you here, its simple matter gather the info the right place where other linux user can get help.

MAC
https://steamcommunity.com/discussions/forum/2/

Linux
https://steamcommunity.com/app/221410/discussions/

Such detail matter depend on what OS you are on.
i wrote solutions for both OS, if that's the problem, i will edit my comment to show only the Windows solutions then

no let it be, but here all help to other OS issue will be lost in the windows section.
and (/ we are not admin here. but your valid info to other system belong over there.
that wont help them if they need it. unless someone find it copy or link to them.

again we are just user here, and im sure even you dont want to find your info in all the wrong places. ( i mean if im on MAC or linux, it will be neat if info to my OS was in my own Grp. )

same with car Brands or whatever Brand, most company will say the door is there, have a nice day, you need to talk with them, byebye.
Last edited by Iceira; Apr 23, 2023 @ 11:18am
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Date Posted: Feb 13, 2023 @ 5:30pm
Posts: 5