Hacked and lost all my immortal valuable items

[チャンス]

Short story. Someone login in into my account and sold everything that he can sell. what should i do? Is there anyway that i can get it back? Or is it just end of it. If it is im no longer using this garbage app. I had two hand authenticator

[magicISO Sweden]

did you login it to third party site ?

[Wolf Knight]

If you have access to the account

Steps to take NOW:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)


Please review how you are logging into Steam, you somehow gave them your log in information. This could of been due to the computer being compromised and redirecting to a fake login, or you using a 3rd party site to login to steam.


If you have lost access to the account

Account Recovery
Make sure you are completely logged out of Steam before you start the recovery process


https://help.steampowered.com/en/wizard/HelpWithAccountStolen
https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366

Here is a guide that another Steam user was kind enough to make. It will help you navigate your way thru the recovery process if you are having any problems.
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560



steam support does not return/restore scammed/stolen items anymore. all trades are final. report the account they went to if possible

[チャンス]

โพสต์ดั้งเดิมโดย magicISO Sweden:

did you login it to third party site ?

no

[J4MESOX4D]

โพสต์ดั้งเดิมโดย Ch4nce:

I had two hand authenticator

That's just an extra security layer - it doesn't magically protect your account especially if you allow your entire credential set to be phishing by a scam login.

[Supafly]

Nothing you can do to get your stuff back.

โพสต์ดั้งเดิมโดย Ch4nce:

I had two hand authenticator

2FA is just another key if you give that key away to strangers those strangers get access. It's no different to having another lock on your home. It's worthless if you give keys to strangers

Figure out how someone got access

and DO all the steps in post #2 to secure the account

[Blueberry {JESUS IS LORD}]

make new account get items again?

[Supafly]

โพสต์ดั้งเดิมโดย Blueberry {JESUS IS LORD}:

make new account get items again?

Why? Just get them onm same account. It's not a ban