White screen on login window

[76561198370193131]

Hi
Can someone help me with this problem. For some time now when I try to open steam white window show up and I can't login to steam. I tried to reinstall and some commands that support send me but still nothing and even support don't know how to fix this. So maybe someone can help me with this.

[Arg0n]

Can you show us a screenshot of the white window?

[76561198370193131]

https://prnt.sc/Yp07XMTu8aIg

This screen show up and nothing else

[Arg0n]

This looks like you are using a Mac? Which kind of Mac do you have?
Are you running Steam through Wine or something?

[76561198370193131]

This is Windows 11.
No i just open steam without anything.

[Arg0n]

Ah, I just saw round corners xD

There's a log folder in the Steam installation folder: C:\Program Files (x86)\Steam\logs
You can order the files by modified date. And look into these, which have the newest timestamp.
Maybe you can find something there.

There's also a Windows Event Viewer, which recrods errors happening in Windows itself: https://www.howtogeek.com/123646/htg-explains-what-the-windows-event-viewer-is-and-how-you-can-use-it/
Take a look into that too.

[76561198370193131]

Ok but i don't know what I'm looking for in that app xd

[76561198370193131]

So I find error with steam client there and now how I can fix it ?

[Arg0n]

Start your Steam and remember the time you did.

There are multiple categories. Look into each of it and check entries around your time.
Are there any errors / warning/ critical stuff?

// EDIT

What does the error say?

[76561198370193131]

They say :

1. ,,The Steam Client Service failed to start due to the following error:
The service does not respond to a start or control signal within the expected time"

2. ,,A timeout occurred (30000ms) waiting for the Steam Client Service to connect."

[Arg0n]

The next step is to google "A timeout occurred (30000ms) waiting for the Steam Client Service to connect."

I basically found that tjis can happen once in a while. So it doesn't mean that's the root cause of your problem, but it may be a part of the puzzle ^^

Are there any other events around the time?

[76561198370193131]

I don't see anything with steam around that time

[Arg0n]

It didn't has to be Steam related :x

[76561198370193131]

Some warning with google and one with discord but no errors at that time

[drilla.albi]

At the end, do you fix the problem? Because I’ve got that too. Probably it’s connected to the fact that I’ve a custom pc, and I had installed win 11 (with a usb) but then I hadn't activated windows because I didn't have a key. then i found a good offer for a win 11 pro key and i did the activation and the pc had done an update to change the windows version. from that moment on it no longer opens steam