Grumps 15 ENE 2023 a las 16:26
I'm moving from Canada to Europe this year
I'm almost certain I'm going to have trouble accessing my account and games when I do. I've done a fare-share of searching on their 'Steam Support' regarding this, but always come to a dead end of links. Does anyone know how to actually open a 'ticket' so I can ask a Steam technician for answers? Thanks for your time. Really appreciated.
-Grumps
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Wolf Knight 15 ENE 2023 a las 16:35 
steam support assists with account and billing issues. answering questions is not something they do nor have time for.

if you are moving to a new region, you will need to switch your account to the new region by making a purchase using a payment method from that region.

the nice thing about the forums is you can ask questions here and there are people that know how things work that will provide you with answers.

do you have more questions that need answers?
Grumps 15 ENE 2023 a las 16:40 
Thanks Wolf. The info is much appreciated. Running around like a headless chicken sorting the move, et al.
I have one follow-up question; do you think it will affect my log in? And game play? Suddenly logging in with an EU IP address rather than my Canadian one?
Joke 15 ENE 2023 a las 16:48 
Will you still have access to your current email?
If not, you should get a new one and change the registered email on your steam account before moving.

Do you have steam guard on your phone?
Make sure you can still use your phone in your new country. If you can't then it's probably best to change to steam guard via email before the move.
Satoru 15 ENE 2023 a las 18:34 
https://help.steampowered.com/en/faqs/view/2B3F-DAEF-846B-A0E8

You can either

1) Do nothing. If you can maintain a Canadian payment method, you can continue ot use the Canadian store while in Europe

2) Change your store to Europe. If you are moving there longer term, then as long as you have a European payment method, you simply add that payment method to steam and your steam country will be changed to Europe

Its all pretty much self service. Its your choice what you want to do. If you can keep your CIBC/RBC/TD/NC/etc card you can keep using your Canadian store. If you want to use your new European payment method, you can add that and your store will change to the European store

Basically change your store to whatever payment method will be the easiest to maintain long term.

You won't lose any access to games and you can log into steam from pretty much anywhere in the world. I travel a lot and logging into steam in different countries is no different than when I'm back home.
Última edición por Satoru; 15 ENE 2023 a las 18:37
Grumps 16 ENE 2023 a las 8:39 
Thank you all for helping me out. I'm feeling better about the move today, thanks to you. See you online sometime.
-G
c0-L 16 ENE 2023 a las 9:25 
OK
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Publicado el: 15 ENE 2023 a las 16:26
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