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SeibelStan Jan 7, 2023 @ 6:39pm
Trouble signing into EA with Steam
I bought the game on Steam (It Takes Two), but I lost the ability to sign in to EA services with this steam account.

The connect_error_social_login_failure error prompts you to change your password. But I connected to the EA account only through Steam, I do not have a password. By the way, when you created a new EA account through a Steam account, it prompts you to enter your mail. But they immediately tried to enter using the same mail, and the entrance is not available.

Conclusion: you need to connect only through Steam, to the records created in this way.

My other Steam accounts are available for login.

How can I fix this, or transfer the game to another account?

It turns out that I paid a lot of money and can not use the product. The game is expensive, I bought it at a big discount and now the price is three times higher. Refunding and buying again is not an option.
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Showing 1-9 of 9 comments
SeibelStan Jan 7, 2023 @ 6:42pm 
I spent a lot of time about this problem. It occurs in different months, but is quite rare and there is no solution to it anywhere. Do people just lose all their EA games for no reason and never see them again? Money is paid for this, time is invested in this. There must be a solution.
You have an ea account. Make sure you can log into it.
Dont know about the connection problem.
seibel.stan Jan 8, 2023 @ 8:54pm 
Originally posted by Muppet among Puppets:
You have an ea account. Make sure you can log into it.
Dont know about the connection problem.

The account was created through steam. He did not have a separate password and have no idea what mail. As I remember, it was not even necessary to confirm it with this method of registration.

Many people have a problem, Teberium Alliances has at least 46 people signed up, that's 30-50% of the remaining active players in our session.

I kind of understand how it happened. EA had a long service problem, and those who logged in during this time received a 500 error on a red screen. It was no longer possible to enter this account before the restoration. As I understand it, any way to enter broke the account.

But in the case of logging in through Steam, people could not log in in any other way and often did not know the additional email from the account. I was able to find the right one by sorting through all possible mails.

Account in 2015, there was no chance to remember. I just clicked on the Steam icon and logged in.

We got into a sucky situation when we give money to one company, which in no way guarantees the availability of a purchase in another service.
SeibelStan Jan 8, 2023 @ 9:01pm 
I understand that the problem is not massive, but occurring regularly for months. There are dozens of mentions on Steam, Twitter, Reddit. We tried to check in at the "wrong" time and could lose hundreds of dollars worth of products.

I know it's best not to do business with EA, but some of their products promise good family time. With a great chance of disappointments and losses.
SeibelStan Jan 8, 2023 @ 9:02pm 
I expected advice and contacts from this topic on how to proceed, and not the message "just login to your account." Geniuses. It exists only because at that time it was impossible to get into the account.
Originally posted by seibel.stan:
Originally posted by Muppet among Puppets:
You have an ea account. Make sure you can log into it.
Dont know about the connection problem.

The account was created through steam. He did not have a separate password and have no idea what mail. As I remember, it was not even necessary to confirm it with this method of registration.

Many people have a problem, Teberium Alliances has at least 46 people signed up, that's 30-50% of the remaining active players in our session.

I kind of understand how it happened. EA had a long service problem, and those who logged in during this time received a 500 error on a red screen. It was no longer possible to enter this account before the restoration. As I understand it, any way to enter broke the account.

But in the case of logging in through Steam, people could not log in in any other way and often did not know the additional email from the account. I was able to find the right one by sorting through all possible mails.

Account in 2015, there was no chance to remember. I just clicked on the Steam icon and logged in.

We got into a sucky situation when we give money to one company, which in no way guarantees the availability of a purchase in another service.
You need to make an ea account to play ea games on steam. You can not just login with steam in ea games. As they open origin, and that will ask for a ea account to login to.

Originally posted by SeibelStan:
I expected advice and contacts from this topic on how to proceed, and not the message "just login to your account." Geniuses. It exists only because at that time it was impossible to get into the account.
If a game opens origin to play it,
it needed an ea account.

What else do you expect to say?
yutt Feb 19, 2023 @ 6:24pm 
Originally posted by Muppet among Puppets:
You need to make an ea account to play ea games on steam. You can not just login with steam in ea games. As they open origin, and that will ask for a ea account to login to.

This is completely false. There is an option in EA Play to login using Steam.
Originally posted by yutt:
Originally posted by Muppet among Puppets:
You need to make an ea account to play ea games on steam. You can not just login with steam in ea games. As they open origin, and that will ask for a ea account to login to.

This is completely false. There is an option in EA Play to login using Steam.
You are able to play ea play without ea account?
Clement Apr 13, 2024 @ 3:25am 
This thread was quite old before the recent post, so we're locking it to prevent confusion.
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Date Posted: Jan 7, 2023 @ 6:39pm
Posts: 9