UBISOFT games

[asjo]

Since middle of december it´s notlonger possible to play games from Ubisoft.
I always get message "Connection lost, Try again later"
I have tried to get support both from Ubisoft and Steam without any help in this matter.
So: beware of Ubisoft games!

[Supafly]

What game/s? Online? If online has servers gone down/been taken down?

[Nx Machina]

Are you using Uplay which is now obsolete or Ubisoft Connect which you should be using.

Note: I am on Ubisoft Connect and have no issues.

[blunus]

All games before Ubisoft returns to Steam used outdated app Uplay that mostly possible trigger a connection error.

Use Ubisoft Connect from their official website.

[feytharn]

Oprindeligt skrevet af asjo:

Since middle of december it´s notlonger possible to play games from Ubisoft.
I always get message "Connection lost, Try again later"
I have tried to get support both from Ubisoft and Steam without any help in this matter.
So: beware of Ubisoft games!

Or try to get help solving your issue. I have been playing Anno 1800, Fenyx, and Assassins Creed games without a problem. Whatever you did to get support from Steam, you didn't ask a single question in one of the games forums.

1) Check if you have the latest Ubisoft connect client installed.
2) Check if something on your side is blocking web access for Ubisoft connect.

[eram]

update the ubisoft client from ubisofts website

[asjo]

I have updated to newest Ubisoft Connect
I haven't reached out to the community before because I contacted Ubisoft support directly .