Controller being recognized as two controllers

[Luipad]

I have a Power-A Wireless Gamecube Controller and it connects to Steam just fine. However it is being connected as both a 'Nintendo Switch Pro Controller' and 'Wireless Gamepad'. In-game, it inputs two controllers which makes playing multiplayer games impossible. Something I've noticed is that in-game, Player 1 inputs as how a Pro Controller would, but the Player 2 'Wireless Gamepad' inputs like an Xbox controller.

The temporary fix has been to disable 'Switch Configuration Support' so it leaves just the 'Wireless Gamepad' inputs—though I would like to fix it completely as I've been having to play my Gamecube Controller with it's A/B and X/Y inputs reversed as it thinks it's an Xbox layout.

For some reason, enabling 'Use Nintendo Button Layout' doesn't fix this issue nor can I remap this controller as the Big Picture crashes everytime this controller is connected alone. I have also tried disabling the 'HID-compliant game controller' driver which belongs to this controller, and oddly enough it makes the 'Pro Controller' duplicate go away and the 'Wireless Gamepad' stays, but the controller doesn't input anything at all.

Help would be wildly appreciated. I've been at this issue for days.

[tintingaroo]

It connects via its own dongle or is using Bluetooth?

Check if hiding just the second device is successful via the Controller Settings screen:
Select the Wireless Gamepad and choose Hide Device. If Hide Device isn't displayed you can also press the Start (or equivalent) button on your controller.

Disconnect/reconnect the controller and see if it worked out.

This is where the button is ( its Unhide Device in the shot because it's one I made ages ago and am too lazy to capture it when it read Hide Device :D )
https://steamcommunity.com/sharedfiles/filedetails/?id=2434791325

It it ends up hiding both, unhide and we think of another avenue.

[Luipad]

Originally posted by tintingaroo:

It connects via its own dongle or is using Bluetooth?

Check if hiding just the second device is successful via the Controller Settings screen:
Select the Wireless Gamepad and choose Hide Device. If Hide Device isn't displayed you can also press the Start (or equivalent) button on your controller.

Disconnect/reconnect the controller and see if it worked out.

This is where the button is ( its Unhide Device in the shot because it's one I made ages ago and am too lazy to capture it when it read Hide Device :D )
https://steamcommunity.com/sharedfiles/filedetails/?id=2434791325

It it ends up hiding both, unhide and we think of another avenue.

It connects through Bluetooth, and hiding the controller seems to not change anything.

[Puppydoll]

also having this problem with a switch pro controller