Steam linked to an unkwown EA Account

[South]

My Steam account is linked to an unknown EA Account, I've already contacted EA and Steam about it, from EA, they say that they cannot unlink nothing, because the EA Account is not mine and cannot act without permission of the owner, and from Steam they tell me that they don't have the necessary tools to help me unlink the account because "EA has a different system".

I'm basically stuck, someone probably hacked my Steam account and linked their EA Account, and neither parties help me with it, what the hell am I supposed to do?

[Cathulhu]

Only EA can undo the linking as the linking is done on their end, not Steam's. So, if EA is refusing to help, that's it.

[South]

Originally posted by Cathulhu:

Only EA can undo the linking as the linking is done on their end, not Steam's. So, if EA is refusing to help, that's it.

So you are telling me that anyone could just enter into my account and ♥♥♥♥ my whole ♥♥♥♥ up and no one can do anything abou it?

[Zukabazuka]

Originally posted by casio:

Originally posted by Cathulhu:

Only EA can undo the linking as the linking is done on their end, not Steam's. So, if EA is refusing to help, that's it.

So you are telling me that anyone could just enter into my account and ♥♥♥♥ my whole ♥♥♥♥ up and no one can do anything abou it?

Pretty sure you have to actually have access to the steam account to be able to link it.

[Satoru]

Originally posted by casio:

Originally posted by Cathulhu:

Only EA can undo the linking as the linking is done on their end, not Steam's. So, if EA is refusing to help, that's it.

So you are telling me that anyone could just enter into my account and ♥♥♥♥ my whole ♥♥♥♥ up and no one can do anything abou it?

I mean someone

1) has to have an EA account
2) Has to have YOUR STEAM CREDENTIALS

Because in order to link your EA account you must first authenticate the Steam account in question. You don't just randomly put in a steam ID and magically get your accounts linked.

So yes 'anyone' can do this. If by 'anyone' you mean "anyone that happens to have the ability to log into your steam account" which is by definition not 'anyone'

[South]

Originally posted by Zukabazuka:

Originally posted by casio:

So you are telling me that anyone could just enter into my account and ♥♥♥♥ my whole ♥♥♥♥ up and no one can do anything abou it?

Pretty sure you have to actually have access to the steam account to be able to link it.

I've already changed the passwords, I'm pretty sure it was a security breach or hack, no one else uses my account. :/

[Satoru]

Originally posted by casio:

Originally posted by Zukabazuka:

Pretty sure you have to actually have access to the steam account to be able to link it.

I've already changed the passwords, I'm pretty sure it was a security breach or hack, no one else uses my account. :/

well by definition someone has used your steam account. There was no security breach. There was no hack.

[Cathulhu]

Originally posted by casio:

Originally posted by Zukabazuka:

Pretty sure you have to actually have access to the steam account to be able to link it.

I've already changed the passwords, I'm pretty sure it was a security breach or hack, no one else uses my account. :/

Which is kinda impossible as Valve does not store your password to begin with.
They only store a SALTed HASH of your password. So they can verify the password is correct, without being able to know what the password itself is.

So far there hasn't been a single known case where accounts were compromised due to a security incident on Valve's end.

Accounts are hijacked, not hacked.

[South]

Originally posted by Satoru:

Originally posted by casio:

I've already changed the passwords, I'm pretty sure it was a security breach or hack, no one else uses my account. :/

well by definition someone has used your steam account. There was no security breach. There was no hack.

Hey, if you would like to stop being a smartass, i would appreciate it, obviously I didn't link the account, I wouldn't be here if that was the case, the EA account from where Steam was linked is originated from another country, so yes, it was a hack, if you don't want to help or recommend anything please stop replying, thanks.

[South]

Originally posted by Cathulhu:

Originally posted by casio:

I've already changed the passwords, I'm pretty sure it was a security breach or hack, no one else uses my account. :/

Which is kinda impossible as Valve does not store your password to begin with.
They only store a SALTed HASH of your password. So they can verify the password is correct, without being able to know what the password itself is.

So far there hasn't been a single known case where accounts were compromised due to a security incident on Valve's end.

Accounts are hijacked, not hacked.

Ok, hijacked, you know what I meant...

[Cathulhu]

In the end, you are responsible for the security of your account and responsible for all actions on it, no matter who used it.

So if EA refuses to unlink the account, then that's it. No happy end.

[South]

PogChamp

[Satoru]

Originally posted by casio:

Originally posted by Satoru:

well by definition someone has used your steam account. There was no security breach. There was no hack.

Hey, if you would like to stop being a smartass, i would appreciate it, obviously I didn't link the account, I wouldn't be here if that was the case, the EA account from where Steam was linked is originated from another country, so yes, it was a hack, if you don't want to help or recommend anything please stop replying, thanks.

I'm not sure why 'telling you the truth' is somehow a problem. You think you were not compromised. That's patently false. you think steam had some kind of account compromise. It did not. Ergo your account security is the root of the problem. someone accessed your account and linked an EA account to it. so you better think very very hard about how that happened, because that didn't happen on its own.

[BigBossFutabaChan]

Same problem.did you solve it?

[ZanyScum]

Going off topic here but: why would anyone do something like that?
Is there anything to gain if you link your EA account to the Steam account of someone else?
It sounds more like a bug or a mistake of some kind.

[Tscwipt]

I've had the same problem. It's linked to an 'anonymous' account.