How can I unlink my steam from a lost Ea Account ?

[MoReD56]

So, I lost access to my Ea account and there is no way I can login in back into that account. The problem is that my current steam account is linked to that lost Ea account, and now I can't link my steam to another Ea account. Please help

[ThatRedPandaGuy]

HuntyeahFTW a écrit :

I am having the same issue. My EA account was banned.. and now when ever I try to play an EA based game on steam it wont let me... I created another account for like Apex but that's free to play. Am I just screwed? I have already appealed the ban and nothing changed. So I am in this hole of opening up a game on steam that EA owns... it pops up with my banned account, and then I cannot play the game I want. Is there a fix to this? Because I have the most purchased games on my main (this) steam account.

(The ban was unjust because someone had hacked my old Apex account and got the newest character illegally. When I appealed, they said it should remain and I never got my ban taken away)

I am sorry to say but you are going to have to make a new steam account for just EA games. Because EA are not going to fix the problem

[M4S0N13]

Nx Machina a écrit :

kohp111 a écrit :

This is still an issue. Have there been any solutions?

All linking, unlinking is done on EA's end.

1) Go to the EA Account settings portal.
2) Click on Connections.
3) Find the account you want to unlink, and click the Unlink button next to it.
4) Read the disclaimer and make sure you want to unlink, knowing all the risks above.
5) Check the box next to I understand and wish to continue.
6) Click Unlink.

THis is not a solution for the problem of not having access to the lost EA account

[slocik]

Same problem.
What a scam.
My account was hacked and i cant recover it, now i bought few EA games and cant play or launch them. Should be able to sue steam for this ♥♥♥♥.

[Chompman]

slocik a écrit :

Same problem.
What a scam.
My account was hacked and i cant recover it, now i bought few EA games and cant play or launch them. Should be able to sue steam for this ♥♥♥♥.

This is not a steam issue as this is all on EA's end and you need to deal with them and if your steam account was stolen because you did not keep it secure you need to recover it

https://help.steampowered.com/en/faqs/view/0A94-F308-34A5-1988

[slocik]

Chompman a écrit :

This is not a steam issue as this is all on EA's end and you need to deal with them and if your steam account was stolen because you did not keep it secure you need to recover it

https://help.steampowered.com/en/faqs/view/0A94-F308-34A5-1988

It is 100% a steam problem.

Steam sales those games, its for them to make sure the product they sell is functional and not a danger to the client.
Also it was my EA account and email tied to it that was hacked, and support refuses to help as somone else has it.
But even if it wasnt, even if i just forgot what the account name is, thats a reason enough to be able to delink.
Again, somone needs to make steam legally responsible for ♥♥♥♥ like this.

[mimimi]

Same problem, I can't prove my ownership.

[Phénomènes Mystiques]

Dual DRM log-in should be outlawed. It creates a wormhole of a mess and is basically theft if you are to lose access to your account. This happened to me, but until EA, etc.. reboots the server and wants me to login through a password - which will fail the two-factor for said DRM, that will be the day I contact a lawyer.

→ There are some very sketchy business practices in play here and I believe this industry needs more regulation.

[Tama Kaze]

i think we all know that steam monopoly is the right thing and EA should make them under Steam completely

[nullable]

Wynters a écrit :

Dual DRM log-in should be outlawed. It creates a wormhole of a mess and is basically theft if you are to lose access to your account. This happened to me, but until EA, etc.. reboots the server and wants me to login through a password - which will fail the two-factor for said DRM, that will be the day I contact a lawyer.

→ There are some very sketchy business practices in play here and I believe this industry needs more regulation.

If you manage your accounts properly or just manage them well, what is the circumstance where you lose access to them?

Put everything into a password manager, including backup/recovery codes. Because how are most accounts lost? People forget the credentials. Or if they're hijacked and they've lost critical information that would help prove ownership.

Manage your accounts properly and most of that goes away. The problem is relatively speaking the Internet is still new, and the concept of managing web accounts for decades is still on its first generation.

After all when Steam launched, no one had an account on a website that was 10 years old. And even 5 years old would have been a fairly long time for a lot of users. And things were so transient back then, it was still such the wild west that no one was seriously thinking about "how do I manage the accounts I have now in 2003 in 2023, 2030, 2050?" Because things were still so wild it would be easy to tell yourself it doesn't matter, everything will be totally different by then anyway, so no worries.

As much as public schools should have some personal finance classes and what not, we need to think about training people how to manage things like web accounts better because leaving them to their own devices only confirms that a lot of people suck at it. We need to teach them to be organized and think about the future, because it may not always be easy to recover old accounts or forgotten accounts.

[slocik]

nullable a écrit :

If you manage your accounts properly or just manage them well, what is the circumstance where you lose access to them?

-discontinuation of the games site/ re branding of the website ( see the mess when meta a oculus stores merged while you kept your account all websites linking got broken )
-password and bank data leak by the hosting websites, happened to epic and a milion other hosts
-forced password reset ( its how i lost my epic account, i switched my email providers, wanted to update info and i got a message my password got changed for secirity reasons and i need to log into my email, one i delated the same day, to change it, guess ♥♥♥♥ me since bad timing right? )
-legal disagreement between EA and Steam
-EA bankruptcy or merger with another firm
-hackers ( not every website demands you send in the photos of your **** and a phone number and birth day may not be enough)

And million other reasons.
Tell me mr smart man, what will you do if EA decides to discontinue the linking system one day randomly?
You buy steam game and ... it wont work.
How your big brain gonna solve that?

[la li lu le lo]

I tried the direct chat with the EA support and its was solved pretty quickly in less then 1 hour

[nullable]

slocik a écrit :

nullable a écrit :

If you manage your accounts properly or just manage them well, what is the circumstance where you lose access to them?

-discontinuation of the games site/ re branding of the website ( see the mess when meta a oculus stores merged while you kept your account all websites linking got broken )
-password and bank data leak by the hosting websites, happened to epic and a milion other hosts
-forced password reset ( its how i lost my epic account, i switched my email providers, wanted to update info and i got a message my password got changed for secirity reasons and i need to log into my email, one i delated the same day, to change it, guess ♥♥♥♥ me since bad timing right? )
-legal disagreement between EA and Steam
-EA bankruptcy or merger with another firm
-hackers ( not every website demands you send in the photos of your **** and a phone number and birth day may not be enough)

And million other reasons.
Tell me mr smart man, what will you do if EA decides to discontinue the linking system one day randomly?
You buy steam game and ... it wont work.
How your big brain gonna solve that?

1. Unrelated circumstances and mishandling by another store may not be relevant to completed different stores and different systems. Neither EA or Valve are likely to discontinue making or selling games any time soon, suddenly or randomly. And realistically I was talking about circumstances the user controls, not things out of their hands. If that wasn't clear, let me clarify that now.
   
2. Data breaches generally won't cause your account to be lost. You would likely be advised to update your credentials though.
   
3. When you switched email providers you should have updated accounts attached to your old email. A password manager would help you keep track of accounts that need updating. You mismanaging your accounts is not Valve or EA's problem. This was self-inflicted by you.
   
4. Regardless of any legal issues, Steam and EA accounts are still separate and you have to log into each one individually anyway to manage them. You wouldn't lose access to either. This one probably sounded good while typing it, but you clearly didn't think it through.
   
5. EA is one of the largest game publishers on the planet with revenue several times great than Valve, so I'm not holding my breath on a bankruptcy. At any rate bankruptcy can entail a lot of things, and most of them don't mean the service is going to collapse. And in the event of some kind of merger, that can be managed and wouldn't necessarily lead to any service interruptions or user issues.
   
6. Keeping your account secure will generally protect you from "hackers". I know it's a fun boogeyman to invoke but chances are hackers aren't going to target you specifically. And there's going to be limits to the harm they can cause trying to go after EA. And frankly it's so much easier and effective to phish users than l33t h4x0r systems, realistically you should just worry about keeping yourself secure and avoiding common phishing tactics.

Of course you can't manage things out of your control. You should focus on things you can manage and control. And realistically most of the examples you listed are edge case, far fetched, or hypothetical what-ifs that assume the worst case outcome. And even in some scenario where a version of EA or Valve going bankrupt or merging with another company were to occur, it wouldn't happen so suddenly or randomly. And ultimately your pessimism may not be as strong an argument as you think.

[slocik]

nullable a écrit :

1. Unrelated circumstances and mishandling by another store may not be relevant to completed different stores and different systems. Neither EA or Valve are likely to discontinue making or selling games any time soon, suddenly or randomly. And realistically I was talking about circumstances the user controls, not things out of their hands. If that wasn't clear, let me clarify that now.
   
2. Data breaches generally won't cause your account to be lost. You would likely be advised to update your credentials though.
   
3. When you switched email providers you should have updated accounts attached to your old email. A password manager would help you keep track of accounts that need updating. You mismanaging your accounts is not Valve or EA's problem. This was self-inflicted by you.
   
4. Regardless of any legal issues, Steam and EA accounts are still separate and you have to log into each one individually anyway to manage them. You wouldn't lose access to either. This one probably sounded good while typing it, but you clearly didn't think it through.
   
5. EA is one of the largest game publishers on the planet with revenue several times great than Valve, so I'm not holding my breath on a bankruptcy. At any rate bankruptcy can entail a lot of things, and most of them don't mean the service is going to collapse. And in the event of some kind of merger, that can be managed and wouldn't necessarily lead to any service interruptions or user issues.
   
6. Keeping your account secure will generally protect you from "hackers". I know it's a fun boogeyman to invoke but chances are hackers aren't going to target you specifically. And there's going to be limits to the harm they can cause trying to go after EA. And frankly it's so much easier and effective to phish users than l33t h4x0r systems, realistically you should just worry about keeping yourself secure and avoiding common phishing tactics.

1 "Not likely" is not a guarantee. Getting sick randomly is not likely, but it happens. If it can happen to facebook/meta/occulus, one of the biggest websites in the world, it can happen to EA or Ubisoft. Meta to this day didnt fix all meta account linking, a lot of it is still broken 2 years later.
You failed to provide a single point to even argue against it. Again, Meta proves 100% this can and will happen, large corporation acquisitions are the norm now, in fact a lot of Big publishers fall apart or get bough every few months, with Activision and Blizzard being a perfect example.

2 Data breaches is how most secure accounts are lost. Once some Israeli or Chinese data collecting organization has all your info you physically cant prove its your account, any info you can provide they will have too, and it will take milliseconds of access to your email to change your data, email and password for them using bots and scripts. China successfully hacks into closed government networks, you think an EA store is safe?
Your casual discarding of this point is laughable, isnt a month where a Youtube i watch, SomeOrdinaryGamers dosnt cover some large scale data breach involving million of accounts, its literally the norm.

3 No way, i should have? Thanks for the tip, but heres the tip, i lost they account while i tried to do it, since epic decided to change my password randomly without asking me.
I see forced ToS updates daily on every site, even steam. One day you have an account on a site that requires no personal info, the other you are supposed to send in your photo, how much money you have in your bank account and a blood sample of your cat.
Dont even pretend you arent forced to accept everything or lose acess to your games, password resets are the least of it.

4 What are you on about? Did you think before typing that? If a game on steam requires a EA account to run, and the linking of those accounts stops working due to lets say European Union disallowing nested logins and data collections in some major EU ruling, how will you play that game? EA suing Steam is least of it, it may be forced on them by any country.
What will you do then?

5 What a naive think to say. Activison, that s 2x the size of EA is getting bought by Microsoft thats 10x the size of EA as we speak, in corporate world EA is a small fish thats worth barely anything, a 30 billion evaulations is pennies when companies have trillions of $.
Sony could buy and disband EA as a brand tomorrow, and you could do nothing to stop it.
You would lose your EA games and at most you could go cry about it.
"that can be managed and wouldn't necessarily lead to any service interruptions or user issues."
Ah yes, since global corporations are so know for worrying about the user bottom line and arent just souless money making machines. Get real.

6 And what if the hack happens from a software side? Lets say Hackers get access to microsoft or nvidia servers, force and update to install malware and grab all your info.
Do you know that its how some US government agencies got hacked? Not through direct access, but through secondary hacks?
The argument thats its "unlikely" is laughable, losing an account is already unlikely, thats the point, it happens, to few, but it does.

nullable a écrit :

And realistically most of the examples you listed are edge case, far fetched, or hypothetical what-ifs that assume the worst case outcome.

Far fetched you say? Ok, heres a list of things that did happen.
Facebook re branding into Meta, which went with merger of all its platforms, this broke almost all linking forms and Oculus VR game store is still a complete mess split among 3 platforms that barely work together despite being linked with one account. Meta is one of the bigger companies in the world, and it couldnt perform a competent merger, EA by comparison is nothing.
Mentioned acquisition of Activision by Microsoft, one of the biggest publishers casually bough overnight with so much legal problems the case saw legal disputes in multiple countries and saw government agencies illegal attempt to interfere in it, a worldwide scandal and a complete mess that now sees Sony and Microsoft on a legal pathway to the US supreme court.
On that matter Blizzards financial collapse, while being a subsidiary of Activision, anybody can check the stock investor reports to see that its bleeding money, and is kept alive by Kotick but it forced the company to be sold.
THQ bankruptcy, at one point one of the biggest publishers in the world, few bad investments and it was gone.

Here, few examples of gaming related drama. EA is a joke by comparison, and your take "its unlikely to happen" goes in face of what literally is happening today, right now, in the gaming industry.
In reality EA could be gone in a week, and you would have only your delusions left.

[Jenny]

I had the same problem with my Xbox account.. It was linked to an EA account I no longer remembered... So I just kept trying emails/passwords... then clear history and cookies and try again... eventually I got lucky and found the right combo! It took awhile... I was able to remove the XBox account from that EA account, and then use it on the correct EA account. Just think of all the emails you would have used. Once you find the correct email... then try diff passwords you would have used... Honestly... it was easier then support.

[send_fudes]

Similar issue here and EA does not want to help.
I have EA account with not verified email (!!!), yes my bad, somehow I managed to connect this email with steam account YEARS ago.
I lost access to the email and it was never verified...
But why EA allows me to buy / connect steam games for the not verified account?
And after that they demand from me verification in order to play, while I used steam link as prove of my identity. I see it is a hole in their system and super unfair.