HELP! I just bought a $20 Steam card and it Wont work

[Corbo]

I just purchased a $20 Steam Gift card and it will not work. I typed in all of the numbers and letters and it just says invalid/error. Yes i have triple checked the code and put it back in like 200 times. Yes the card has been activated. Yes i have contacted Steam Support and there was no reply. I have tried almost everything and it wont work. Please help

[rawWwRrr]

Wait for a reply.

[Corbo]

How long does that take? Because that was yesterday

[rawWwRrr]

When they get around to it.

[DarkCrystalMethod]

Do you have the receipt from the store where you purchased it? The store has to activate that card (different code not hidden by the scratch-off). You could go back and exchange it saying this one is broken. I'm certain they have a way to validate if its been "used", but they really have to toss that card off since its been scratched.
D0 keep In mind thet some numbers 1ook like letter5. (and they picked a horrible font for the code that makes it hard to be certain sometimes)

[CZI]

I had similar issue before from Wallmart.com.
It appeared that Wallmart did not activate the Steam gift card.

I'd suggest follow up:
A1) Steam support
A2) Retail store
A3) Credit card company as unusable product, purchase protection or part of faud to A2)

In my case, it was purchased from Wallmart gift card account.
So I could not contact to A3) and used legal services.
Wallmart refunded me after legal service contacted.
It took extra time.

So I'd suggest to use credit card to have extra protection.

[cSg|mc-Hotsauce]

Originally posted by CZI:

I had similar issue before from Wallmart.com.
It appeared that Wallmart did not activate the Steam gift card.

I'd suggest follow up:
A1) Steam support
A2) Retail store
A3) Credit card company as unusable product, purchase protection or part of faud to A2)

In my case, it was purchased from Wallmart gift card account.
So I could not contact to A3) and used legal services.
Wallmart refunded me after legal service contacted.
It took extra time.

So I'd suggest to use credit card to have extra protection.

That would produce a different error altogether.

[Corbo]

Originally posted by DarkCrystalMethod:

Do you have the receipt from the store where you purchased it? The store has to activate that card (different code not hidden by the scratch-off). You could go back and exchange it saying this one is broken. I'm certain they have a way to validate if its been "used", but they really have to toss that card off since its been scratched.
D0 keep In mind thet some numbers 1ook like letter5. (and they picked a horrible font for the code that makes it hard to be certain sometimes)

Yes i have already went to the retailer and they said its not their problem. they said i needed to contact Steam (which ive already done) And yes i have asked them if it has been activated and they said that it was.