eatendus May 26, 2016 @ 11:01am
Can't find Counter Strike: Global Offensive in library
HI,
I just bought CS:GO on the store on my browser on the steam website and I can find it in my library on the browser but when I go onto my account on the Steam Client I can't find it in my library thus I can't download it.
Please let me know what I should do.
Kind regards,
eatendus
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Showing 1-15 of 26 comments
riggz666 May 26, 2016 @ 11:05am 
http://steamcommunity.com/profiles/76561198180668783/games/?tab=all

you should see it here, download via steam client.
eatendus May 26, 2016 @ 11:25am 
I do see it there buy everytime I open the Steam Client I don't see it under Library so I can't download it.
riggz666 May 26, 2016 @ 11:29am 
your profile says you haven't logged in for over 400 days. maybe you are logging into the wrong account?

Currently Offline
Last Online 446 days ago
Imperial Knight May 26, 2016 @ 11:31am 
Please navigate to https://store.steampowered.com/account/licenses/ and check what game licenses you own. If you own or have purchased CS:GO it will display under that list. As others said, this is most likely the wrong account or you did not purchase it on this account.
eatendus May 26, 2016 @ 11:34am 
I did just purchase the game earlier today and I have the game under my liscences.
riggz666 May 26, 2016 @ 11:36am 
are you sure you are logging into the client, not your web browser?
eatendus May 26, 2016 @ 11:39am 
Yes, just reinstalled it to be sure.
Silicon Vampire May 26, 2016 @ 11:42am 
do you have the client set to show all games or just installed games?
eatendus May 26, 2016 @ 11:46am 
All games
Imperial Knight May 26, 2016 @ 11:49am 
Please read through this article: Games Are Missing from my Library. It's always good to check if there are current Steam Support articles in the knowledgebase about your issue prior to posting on Steam Forums for help.
Silicon Vampire May 26, 2016 @ 11:50am 
Go to the store page in the client, see if you can click play or install the game from there...
eatendus May 26, 2016 @ 2:09pm 
Nope, doesn't work, on the client it is still asking me to buy the game and my money has been taken btw
❤ PAYPAYUSH ❤ May 26, 2016 @ 2:18pm 
Try reinstalling steam. also if ur on mac go to aplication support then go into steam games and see if csgo is in there.
YB97-Dong Oct 24, 2018 @ 9:01am 
I have the same issue.
I installed the free version of CS:GO and later purchased the full edition but it doesn't show in the library and in the store it is showing/asking me to buy
cSg|mc-Hotsauce Oct 24, 2018 @ 9:03am 
Originally posted by YB97-Dong:
I have the same issue.
I installed the free version of CS:GO and later purchased the full edition but it doesn't show in the library and in the store it is showing/asking me to buy

The last game added to this specific account was in 2009.

No license here https://store.steampowered.com/account/licenses/

No purchase here... https://help.steampowered.com/en/wizard/HelpWithPurchase

You are on the wrong account.

Log into the correct account.

:qr:
Last edited by cSg|mc-Hotsauce; Oct 24, 2018 @ 9:05am
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Date Posted: May 26, 2016 @ 11:01am
Posts: 26