为什么删除我贴！扣了我钱。不到账。

[47266369]

为什么删除我贴！扣了我钱。不到账。
我20号充了199元，23号说系统错误，没有退款，什么后文都没有，客服也不回复任何东西！！！银联多次确认钱已经转入到STEAM账户里面了！！！

[Mortal]

你怎么联系的银联

[47266369]

电话

[47266369]

95516

[Mortal]

我也打了，你怎么说的啊

[47266369]

This Question's Message(s)
1 Message by you on Fri, May 20 2016 1:44
我购买的游戏还没有到我的游戏库里面
Next Step:
A member of our team will get to your ticket as soon as possible. In the meantime, please provide a screenshot of the confirmation email that you received from Steam support after your purchase to help us locate the missing content.

If you have not received a confirmation email, it's likely that the purchase failed due to incorrect billing information. Your bank may have put a hold on the funds waiting for the payment to be collected by us. If this is the case, we will not attempt to collect the funds. The locked funds should be released within 10 business days.

If you have a different issue, please let us know and we'll be happy to assist you.
2 Message by you on Fri, May 20 2016 5:07
商户名称：Valve http://www.steampowered.c...
交易时间：2016-05-20 15:27:39
商户订单号：200000004302000000000007...
订单编号：201605201527398995088
付款银联卡：6259 ***** 7663
交易金额：199.00 元
交易类型：直接消费
优惠抵扣：0.00元
交易币种：人民币
交易状态：交易成功
3 Message by Support Tech Chuck on Sun, May 22 2016 11:40
Hello,

If you recently made a purchase through UnionPay and it is currently pending, please note that it may take 3 - 5 days for the transaction to complete. Steam Support is unable to expedite this process.

After 5 days have passed, please respond to this ticket and include your Steam account name, the name of the product you purchased, and a screenshot of your UnionPay receipt with all of the transaction details.
4 Message by you on Sun, May 22 2016 13:50
I am so sorry to hear about this !!!
your payment system just like 100 years ago!
also I already complaint China UnionPay and they help me to check the every single point , but finally they found the payment already shift to your account !!!
so please don't use this poor automatic reply !
I think your system is a very popular game platform, and if you notes every buyer said : when you finish the damn payment process and you still need wafting for more than 5 days , i think it will be come to the biggest joking in years 2016!!!
please do something , or if possible just replay me message and send me your Phone number!

check the damn attachment !!!!

thanks
mark
Unipay.jpg - View Image (File Size : 192.3 KB)
5 Message by you on Sun, May 22 2016 14:07
my STEAM account is marksun6

[Mortal]

你怎么和银联客服说的，我打电话他们说了好多，说我没开通银联支付，但我原来就可以购买成功，这次怎么不行了

[47266369]

我把我那天的记录让他们查看了，他们看完告诉我，目前这笔款子肯定已经到对方账上了，而且他们也给了我一个查询的信息，说给对方看，但是现在问题是对方现在和死人一样，完全不做任何回复

[Mortal]

郁闷，以后还能在这买吗

[47266369]

关键是不怕有问题，有问题了他们要积极解决问题，现在是连一个回复都没有

[Mortal]

恩，这是最气人的

[47266369]

我今天的帖子也删了。问题也不回复了，这和抢劫有什么区别

[Mortal]

我的也删了

[47266369]

我的帖子被锁定了

[Mortal]

恩，我知道，想回复都不行了

[47266369]

就是无耻的流氓行为