Gift scammed

[FanTs]

Hi,

Yesterday I've trade some csgo keys for the new Doom gif but some hours after the deal, I got a message that the gift has been revoked from my account.

The trading party sent me the steam gift first, against nothing because he wanted the keys on ♥♥♥♥♥♥♥, so I activated the gift then I send him what he needed, and you know what happen next.

Here is the thing, I'm not the only one who got scammed, I made researches and found other people in my situation against the same guy. So there's proof this man is a scammer, he made the same things for all of us.

I send a message to Steam Support and I'm waiting for an answer.

What do you guys think about the situation ?

Sorry if there's some mistakes in my post.

[Tev]

It stops being a trade and thus Steam Support's problem the instant someone "sends items first".

[ReBoot]

Originally posted by -FanTs:

The trading party sent me the steam gift first, against nothing because he wanted the keys on ♥♥♥♥♥♥♥, so I activated the gift then I send him what he needed, and you know what happen next.

This was a stupid idea, you should have traded everything within one trade window. Since you haven't, your part of the deal is concidered a gift to him. Your stuff is lost forever, but you've hopefully learned your lesson: Don't assume that random strangers are always nice & kind people who have your best interest in mind.
In fact, random strangers might have THEIR best interest in mind!
The only reasons why scammers get what they want are fools. Don't be a fool yourself!

[Tev]

That being said, even if the gift was traded in the same trading window; once revoked the items are no longer returned.

https://support.steampowered.com/kb_article.php?ref=5854-QWLN-2621

I traded items for my gift. Can I have these items restored?
If you performed a trade to receive this game, Steam Support will not restore any items that were exchanged for the removed gift.

[FanTs]

Originally posted by ReBoot:

Originally posted by -FanTs:

The trading party sent me the steam gift first, against nothing because he wanted the keys on ♥♥♥♥♥♥♥, so I activated the gift then I send him what he needed, and you know what happen next.

This was a stupid idea, you should have traded everything within one trade window. Since you haven't, your part of the deal is concidered a gift to him. Your stuff is lost forever, but you've hopefully learned your lesson: Don't assume that random strangers are always nice & kind people who have your best interest in mind.
In fact, random strangers might have THEIR best interest in mind!

But since he sent me a gift, and Steam are able to see he did that to many people before refunding them, can't they do something ? I mean, we have SteamGuard and others stuff to protect the trades, how can they go through it ?

[ReBoot]

Originally posted by -FanTs:

Originally posted by ReBoot:

This was a stupid idea, you should have traded everything within one trade window. Since you haven't, your part of the deal is concidered a gift to him. Your stuff is lost forever, but you've hopefully learned your lesson: Don't assume that random strangers are always nice & kind people who have your best interest in mind.
In fact, random strangers might have THEIR best interest in mind!

But since he sent me a gift, and Steam are able to see he did that to many people before refunding them, can't they do something ? I mean, we have SteamGuard and others stuff to protect the trades, how can they go through it ?

Why should they do something? You clicked "Yes, I want to send this and not receive anything in return" when you sent your stuff. Like I said, the reasons scammers are successful are fools.

[FanTs]

Originally posted by Teutep:

That being said, even if the gift was traded in the same trading window; once revoked the items are no longer returned.

https://support.steampowered.com/kb_article.php?ref=5854-QWLN-2621

I traded items for my gift. Can I have these items restored?
If you performed a trade to receive this game, Steam Support will not restore any items that were exchanged for the removed gift.

So there's a problem with their politics and their trading system, no ?

[Tev]

Originally posted by -FanTs:

Originally posted by Teutep:

That being said, even if the gift was traded in the same trading window; once revoked the items are no longer returned.

https://support.steampowered.com/kb_article.php?ref=5854-QWLN-2621

I traded items for my gift. Can I have these items restored?
If you performed a trade to receive this game, Steam Support will not restore any items that were exchanged for the removed gift.

So there's a problem with their politics and their trading system, no ?

or just don't trade for gifts?

They were returned in the past, and since things have long since gotten out of hand, they don't do that anymore.

Your scenario isn't supported now, as it wasn't back then either. You already confirmed your gift was made outside the trading window.

[FanTs]

@ReBoot I also click "Yes, I accept this gift", there's absolutely no reason they allow people to ask for a refund when we are forced to use steamguard or mail checker

[Tev]

Originally posted by -FanTs:

@ReBoot I also click "Yes, I accept this gift", there's absolutely no reason they allow people to ask for a refund when we are forced to use steamguard or mail checker

They don't revoke the gift by refund.

They revoke it with a chargeback.

[FanTs]

Originally posted by Teutep:

Originally posted by -FanTs:

So there's a problem with their politics and their trading system, no ?

or just don't trade for gifts?

They were returned in the past, and since things have long since gotten out of hand, they don't do that anymore.

Your scenario isn't supported now, as it wasn't back then either. You already confirmed your gift was made outside the trading window.

My key trading has been done outside the trading window, but the Doom gift the guy sent me has been done on Steam

[Tev]

Originally posted by -FanTs:

The trading party sent me the steam gift first

This was never supported.

[ReBoot]

Originally posted by -FanTs:

Originally posted by Teutep:

or just don't trade for gifts?

They were returned in the past, and since things have long since gotten out of hand, they don't do that anymore.

Your scenario isn't supported now, as it wasn't back then either. You already confirmed your gift was made outside the trading window.

My key trading has been done outside the trading window, but the Doom gift the guy sent me has been done on Steam

So the two things are entirely unrelated from Valve's point of view.

[FanTs]

@Teutep I might be missunderstanding the words. Chargeback is when the trade party ask for the gift back ?

@ReBoot My key trade isn't, but the gift trade has been done on steam window trade, so they have proof of it, as they have proof that this IP has done the same things many time

[ReBoot]

Originally posted by -FanTs:

@ReBoot My key trade isn't, but the gift trade has been done on steam window trade, so they have proof of it, as they have proof that this IP has done the same things many time

So what? It's not like you're entitled to that gift. It's a gift afterall. Do you sue people who don't give you gifts for birthday? There's no proof at all that you're entitled to that gift.

[Tev]

Originally posted by -FanTs:

@Teutep I might be missunderstanding the words. Chargeback is when the trade party ask for the gift back ?

@ReBoot My key trade isn't, but the gift trade has been done on steam window trade, so they have proof of it, as they have proof that this IP has done the same things many time

Chargeback is when you file a dispute with the payment method. Its intention is to pull back any unauthorized payments made on your card. Gifts are revoked if the payment is pulled back.

The term: Refunding makes me think of Steam's own internal system. It is not possible to refund gifts that you've given someone else (if they're accepted it.) The recipient of the said gift has to allow the original buyer to request the refund first.