Uhh. I have a problem with Naruto Shippuden Ultimate Ninja Storm 4

[nathaniel]

So, its like a crash, but it like shuts down my computer and makes my monitor screen go to the "not conncected" status, and i have to restart my computer to make my screen come back. Help

[76561198218426745]

You should check the dump file created when your computer restarts:
https://support.microsoft.com/en-ca/kb/315263

You could also try setting your computer not to automatically restart, so you can read the error on the blue screen:
http://www.howtogeek.com/howto/windows-vista/help-troubleshoot-the-blue-screen-of-death-by-preventing-automatic-reboot/

[nathaniel]

Originally posted by habitualaction:

You should check the dump file created when your computer restarts:
https://support.microsoft.com/en-ca/kb/315263

You could also try setting your computer not to automatically restart, so you can read the error on the blue screen:
http://www.howtogeek.com/howto/windows-vista/help-troubleshoot-the-blue-screen-of-death-by-preventing-automatic-reboot/

Its like its not even a crash. because while the monitor has went to the "not connected" screen and it has no error it just doesnt connect. The computer is still running and I can still hear the music.

[R3M4TCH]

It might be the resolution. The game is running on an unsupported resolution or refresh rate of your monitor.

[76561198218426745]

If your computer does not shut down, then it's likely that the resolution or refresh rate is unsupported by your monitor. It could also be an issue with your GPU.

[R3M4TCH]

Set launch options to -w 800 -h 600 -freq 60. If it runs fine, change the resolution in game to the one you prefer.

[Cathulhu]

Does the game even support those parameters? As far as i know the game does not use the Source engine.

[Sharingan Warrior]

Hi, welcome to this forum.

That problem happened before with the raedon r9 380 graphic card, im guessing that s your graphic card as well.

Radeon R9 380 owners have this issue since the release of the DLC 2 :

http://steamcommunity.com/app/349040/discussions/0/365163686057556595/

If you read the thread above you will know that rolling back your GPU driver to version 16.2.1 will fix your problem but this is a quick fix till Raedon releases a new driver that will fix it or till CC2 releases a patch for it. But this may give you some issues with other games, so you could try first the version 16.3.1 of your GPU driver if that doesn t work then go to the 16.2.1 version.

Good luck :)

[Hayatemaru]

Originally posted by Cathulhu:

Does the game even support those parameters? As far as i know the game does not use the Source engine.

Source engine isn't the only engine that supports those parameters.

[Hayatemaru]

Originally posted by Sharingan Warrior:

Hi, welcome to this forum.

That problem happened before with the raedon r9 380 graphic card, im guessing that s your graphic card as well.

Radeon R9 380 owners have this issue since the release of the DLC 2 :

http://steamcommunity.com/app/349040/discussions/0/365163686057556595/

If you read the thread above you will know that rolling back your GPU driver to version 16.2.1 will fix your problem but this is a quick fix till Raedon releases a new driver that will fix it or till CC2 releases a patch for it. But this may give you some issues with other games, so you could try first the version 16.3.1 of your GPU driver if that doesn t work then go to the 16.2.1 version.

Good luck :)

Of course, he won't be able to play Unreal Engine 4 games with that version since it's so outdated.

[nathaniel]

Originally posted by Sharingan Warrior:

Hi, welcome to this forum.

That problem happened before with the raedon r9 380 graphic card, im guessing that s your graphic card as well.

Radeon R9 380 owners have this issue since the release of the DLC 2 :

http://steamcommunity.com/app/349040/discussions/0/365163686057556595/

If you read the thread above you will know that rolling back your GPU driver to version 16.2.1 will fix your problem but this is a quick fix till Raedon releases a new driver that will fix it or till CC2 releases a patch for it. But this may give you some issues with other games, so you could try first the version 16.3.1 of your GPU driver if that doesn t work then go to the 16.2.1 version.

Good luck :)

Its a XFX R9 380x graphics card if that would count.