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What wireless adapter did you buy? Can you send me a link?
It's the official microsoft one.
http://www.amazon.com/Microsoft-Xbox-Wireless-Adapter-Windows-one/dp/B00ZB7W4QU
Might be easier to actually quote you.
The only other things I could say are...
1. If you haven't already, try the adapter in a different USB port if you have any spares.
2. This sounds stupid, but I've had the Xbox 360 adapter disconnect if I have the controller blocked by my desk while I'm sitting and playing. So just double check that the signals to and from the reciever aren't blocked by anything.
If the problem still persists, try getting a live chat at Microsoft support. People hate these things but I've had them solve some USB related issues in the past.
***I have already gone through the menus and selected the correct help desk, just click on "Chat online with a Microsoft Answer Tech". You should then be asked to sign in. After that the chat windows should appear. ***
https://support.microsoft.com/en-us/contact/menu/hardware/windowspc/ts/