How long does it take to refund to my credit card?

[Squizen]

First of all - Hello. Do you guys know how long does it take to refund? I did a refund on a game a week ago (Sunday). And i didn't recive the money yet.

Thanks.

[ReBoot]

Read the refund confirmation email. It explains how long it can take.

[Squizen]

ReBoot eredeti hozzászólása:

Read the refund confirmation email. It explains how long it can take.

I was looking for some info there, didnt find anything. Its not saying how long it will take.

Do you know how long its usually taking?

[ReBoot]

Usually: No idea. Officially: Up to 14 days.

[Squizen]

ReBoot eredeti hozzászólása:

Usually: No idea. Officially: Up to 14 days.

Oh. Thank you!

[ReBoot]

By the way: The email says that. Here's what it says when refuding to Steam wallet

Steam eredeti hozzászólása:

We’ve issued the refund to your Steam wallet. The funds will be shown now as pending and will become available to spend within 7 days.

The text is different for credit card refunds.

[Squizen]

ReBoot eredeti hozzászólása:

By the way: The email says that. Here's what it says when refuding to Steam wallet

Steam eredeti hozzászólása:

We’ve issued the refund to your Steam wallet. The funds will be shown now as pending and will become available to spend within 7 days.

The text is different for credit card refunds.

I didnt get this kind of a messege with Steam email... i have no idea why. Not wallet and not Credit card messege.

[ReBoot]

If you've received no refund CONFIRMATION email, then your refund request wasn't granted yet.

[Squizen]

ReBoot eredeti hozzászólása:

If you've received no refund CONFIRMATION email, then your refund request wasn't granted yet.

I got a refund confirmation, also the game is no longer in my library. But i didnt get that messege in that email.

[ReBoot]

Interesting. Can you quote the full email here?

[Squizen]

ReBoot eredeti hozzászólása:

Interesting. Can you quote the full email here?

i was looking at the mail they sent me again, didnt see it.

[Denrick | Trading]

I would like to thanks Squizen for that comment

[ReBoot]

Squizen eredeti hozzászólása:

ReBoot eredeti hozzászólása:

Interesting. Can you quote the full email here?

i was looking at the email again, didnt get this messege inside the email.

Interesting. Can you quote the full email here?

[Squizen]

Bevervot | Trading eredeti hozzászólása:

I would like to thanks Squizen for that comment

excuse me?

[Squizen]

ReBoot eredeti hozzászólása:

Squizen eredeti hozzászólása:

i was looking at the email again, didnt get this messege inside the email.

Interesting. Can you quote the full email here?

Thanks for the help. But i dont think i can :/

Did you ever do a refund to your credit card?

[ReBoot]

Are you not able to or are you not willing to?
Anyway, yes, I did. Sort of. I once did a refund to my PayPal account which is just as external as a credit card.