All Discussions > Steam Forums > Help and Tips > Topic Details
Squizen Aug 21, 2016 @ 12:51am
How long does it take to refund to my credit card?
First of all - Hello. Do you guys know how long does it take to refund? I did a refund on a game a week ago (Sunday). And i didn't recive the money yet.

Thanks.
Last edited by Squizen; Aug 21, 2016 @ 12:51am
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Showing 1-15 of 26 comments
ReBoot Aug 21, 2016 @ 1:01am 
Read the refund confirmation email. It explains how long it can take.
#1
Squizen Aug 21, 2016 @ 1:09am 
Originally posted by ReBoot:
Read the refund confirmation email. It explains how long it can take.
I was looking for some info there, didnt find anything. Its not saying how long it will take.

Do you know how long its usually taking?
Last edited by Squizen; Aug 21, 2016 @ 1:09am
#2
ReBoot Aug 21, 2016 @ 1:10am 
Usually: No idea. Officially: Up to 14 days.
#3
Squizen Aug 21, 2016 @ 1:10am 
Originally posted by ReBoot:
Usually: No idea. Officially: Up to 14 days.

Oh. Thank you!
#4
ReBoot Aug 21, 2016 @ 1:12am 
By the way: The email says that. Here's what it says when refuding to Steam wallet
Originally posted by Steam:
We’ve issued the refund to your Steam wallet. The funds will be shown now as pending and will become available to spend within 7 days.
The text is different for credit card refunds.
#5
Squizen Aug 21, 2016 @ 1:12am 
Originally posted by ReBoot:
By the way: The email says that. Here's what it says when refuding to Steam wallet
Originally posted by Steam:
We’ve issued the refund to your Steam wallet. The funds will be shown now as pending and will become available to spend within 7 days.
The text is different for credit card refunds.

I didnt get this kind of a messege with Steam email... i have no idea why. Not wallet and not Credit card messege.
#6
ReBoot Aug 21, 2016 @ 1:14am 
If you've received no refund CONFIRMATION email, then your refund request wasn't granted yet.
#7
Squizen Aug 21, 2016 @ 1:15am 
Originally posted by ReBoot:
If you've received no refund CONFIRMATION email, then your refund request wasn't granted yet.

I got a refund confirmation, also the game is no longer in my library. But i didnt get that messege in that email.
Last edited by Squizen; Aug 21, 2016 @ 1:15am
#8
ReBoot Aug 21, 2016 @ 1:16am 
Interesting. Can you quote the full email here?
#9
Squizen Aug 21, 2016 @ 1:17am 
Originally posted by ReBoot:
Interesting. Can you quote the full email here?

i was looking at the mail they sent me again, didnt see it.
Last edited by Squizen; Aug 21, 2016 @ 1:38am
#10
Denrick | Trading Aug 21, 2016 @ 1:19am 
I would like to thanks Squizen for that comment
#11
ReBoot Aug 21, 2016 @ 1:27am 
Originally posted by Squizen:
Originally posted by ReBoot:
Interesting. Can you quote the full email here?

i was looking at the email again, didnt get this messege inside the email.
Interesting. Can you quote the full email here?
#12
Squizen Aug 21, 2016 @ 1:38am 
Originally posted by Bevervot | Trading:
I would like to thanks Squizen for that comment
excuse me?
#13
Squizen Aug 21, 2016 @ 1:38am 
Originally posted by ReBoot:
Originally posted by Squizen:

i was looking at the email again, didnt get this messege inside the email.
Interesting. Can you quote the full email here?
Thanks for the help. But i dont think i can :/

Did you ever do a refund to your credit card?
Last edited by Squizen; Aug 21, 2016 @ 1:38am
#14
ReBoot Aug 21, 2016 @ 1:39am 
Are you not able to or are you not willing to?
Anyway, yes, I did. Sort of. I once did a refund to my PayPal account which is just as external as a credit card.
#15
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Aug 21, 2016 @ 12:51am
Posts: 26
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