Mr Br0wn Jul 29, 2016 @ 5:59am
Steam doesn't load pages, stuck loading icon
I've just updated windows 10 to 14393.5 and now steam doesn't load any page: shop, profile, inventory, friends... Every time I try to get any of these pages appears a stuck load icon on the upper right side.

I can access my library and play.
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Showing 1-15 of 20 comments
Globbot Aug 29, 2016 @ 4:18am 
Same here
Tev Aug 29, 2016 @ 4:20am 
Steam > Settings > Web-Browser.

Clear the cache and retry.

Also, lots of threads about this, bumping one up from a month ago is usually not the answer.
Kuf Drahrepus Sep 2, 2016 @ 1:27am 
Same problem in windows 10. I think i've got this after windows 10 update.
NIkaminet Sep 2, 2016 @ 1:30am 
Steam > Settings > Web-Browser.

Clear the cache and retry.

Kuf Drahrepus Sep 2, 2016 @ 1:32am 
I did that and nothing happened.
Last edited by Kuf Drahrepus; Sep 2, 2016 @ 1:33am
Kuf Drahrepus Sep 2, 2016 @ 1:34am 
Steam works fine only in big picture mode. It's not normal.
Tev Sep 2, 2016 @ 1:35am 
Originally posted by MC Vagina:
I did that and nothing happend.
Then try the manual way.

Exit Steam, hold down [Windows] and [R] -keys
%localappdata%
Press [Enter]

Open up the Steam -folder within, and remove the htmlcache -folder

Hold down [Windows] and [R] -keys again
steam://flushconfig
Press [Enter]

See if the problem persists.

If it does, give these two a look,


Originally posted by MC Vagina:
Steam works fine only in big picture mode. It's not normal.
Works fine for me on the latest version of Windows 10 Anniversary Edition on both.
Last edited by Tev; Sep 2, 2016 @ 1:35am
Kuf Drahrepus Sep 2, 2016 @ 1:37am 
Okay. I did EVERYTHING what people writes on internet. I deleted cache, this folders. I reinstaled steam and nothing works. Your post is only ctrl+c, ctrl+v
Tev Sep 2, 2016 @ 1:37am 
And your post is the typical "I won't give you details, but I expect instant remedies" too.

Post everything you've tried.
Kuf Drahrepus Sep 2, 2016 @ 1:41am 
I gave You I think the most important thing. This happened probably after WINDOWS 10 UPDATE. I dont have even those programs what are described in those links
Tev Sep 2, 2016 @ 1:42am 
Yeah, and I said I'm running the latest version without a hitch, which would strongly suggest the issue isn't that black and white.

You know you can uninstall Windows Updates, don't you?

Originally posted by MC Vagina:
I dont have even those programs what are described in those links
And yet somehow you expect everyone else to know this.
Last edited by Tev; Sep 2, 2016 @ 1:44am
Kuf Drahrepus Sep 2, 2016 @ 1:46am 
Ok, by the way. How steam cant load pages in "normal" mode but can load them in big picture. It doesnt have any sense.
Tev Sep 2, 2016 @ 1:53am 
Actually, on another thought.

Try opting into the Steam Client Beta, and disable DirectWrite and see if that does anything. Given you've not tried those yet.

Originally posted by MC Vagina:
Ok, by the way. How steam cant load pages in "normal" mode but can load them in big picture. It doesnt have any sense.
*Shrugs*
Last edited by Tev; Sep 2, 2016 @ 1:53am
Kuf Drahrepus Sep 2, 2016 @ 2:14am 
Doesn't work :/. I'm going to send a ticket to steam support if its possible. Thank you for your help.
Kuf Drahrepus Sep 2, 2016 @ 2:15am 
The last thing I can do is install steam on linux and check this out.
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Date Posted: Jul 29, 2016 @ 5:59am
Posts: 20