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I have already installed the patch and run in all compatibility modes. I have even reinstalled. The error message when in compatibility mode is please insert correct disk to play. The error message when it is not in compatibility mode is "You have encountered a serious error. Serious errors can be caused by many things including viruses, overheated hardware and hardware that does not meet minimum specifications for the game. Please visit the forums at www.generals.ea.com for suggested sources of action or consult your manual for technical support contact information"