Old phone number was disabled, can't change to new number without it

[Soundpulse]

Title looks bad to me but I'm a bit worried about this.
Last month I got a new phone but got a new number at the same time. The number I used before was removed from our AT&T account.
I didn't remove this number prior because I had no idea I'd be getting a new number.
Currently the only option to remove a phone number is to get an SMS code from the number connected, which I obviously cannot do.
I cannot access the market anymore. What are my options?

[Cinnamon Sky]

Contact with support. They will remove the old number.

[ᴠᴀʀ]

You don't have the recovery code anymore? Steam app showed this when authing your phone number for the first time.

Otherwise just contact support
https://support.steampowered.com/newticket.php?l=english
https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762&l=english

[Soundpulse]

I'll try support but I've had bad experience in the past.
The CD Key seems new. Can it be from any game?

[tonka]

Yeah, i think so

[ᴠᴀʀ]

Proof of ownership is needed to proof you are the rightful owner of this account.

You can only use retail CD keys (in case of keys), because you need to take a picture of it with your account name written on top of it. You can't do this digital keys.

All other ways to proof ownership are explained on support page.

[Soundpulse]

Originally posted by sm0:

Proof of ownership is needed to proof you are the rightful owner of this account.

You can only use retail CD keys, because you need to take a picture of it with your account name written on top of it. You can't do this digital keys.

Sorry, I'm a bit confused here.
Can I still right click on Doom 3 or Battlefront 2 and use the CD Key from those?

[ᴠᴀʀ]

No..

https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762&l=english#cd-keys

[Cinnamon Sky]

Originally posted by sm0:

You don't have the recovery code anymore? Steam app showed this when authing your phone number for the first time.

Otherwise just contact support
https://support.steampowered.com/newticket.php?l=english
https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762&l=english

Recovery number doesnt work for that.

[Soundpulse]

Originally posted by sm0:

No..

https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762&l=english#cd-keys

"If a game was registered to the account using a physical retail CD key, please provide the following with your Support Ticket:

Please write your Support Ticket Number on the quick reference card or CD Key sticker below the code in permanent ink
Attach a digital photo or scan of the CD Key registered to the account"

I do not recall any retail keys being attatched to my account. All my games are digital or non-steam.

[Cinnamon Sky]

Yup can work. Just try it. Dont´lose anything. Just time here.

[Soundpulse]

Originally posted by BIair:

Yup can work. Just try it. Dont´lose anything. Just time here.

I'll attempt my Doom key and see what happens.
I really hope I don't need a Retail Key just to ask for help...

[ViciousCareBear]

makes me think i got to
you make at and t look like ♥♥♥♥♥♥♥♥♥. did they really change your number without warning? you did not sign to a new account?

[Cinnamon Sky]

If that doesn´t work.... Search for a free key of a s h i ty game. Put them in your account and then Voillá. You have one cd key. Just to proof

[Soundpulse]

Originally posted by ViciousCareBear:

makes me think i got to
you make at and t look like ♥♥♥♥♥♥♥♥♥. did they really change your number without warning? you did not sign to a new account?

AT&T is a bunch of ♥♥♥♥♥♥♥♥♥. I don't own the account but we bought a plan for 5.9 MB/S internet and instead we get a maximum of 1 MB/S at an average of 600 KB/s while I'm the only one who uses the internet in the first place. Wired as well, but that's not the case here.
No, I wasn't told about a new number.

[ViciousCareBear]

ok how do you change your phone number? i see only smartphone app and email security. and when i think of it they never called me, must be a regin thing, i m in the EU