rozdog Jul 5, 2016 @ 3:35am
(SOLVED) Not getting sms message for Mobile Authenticator
not getting a sms message for Mobile Authenticator, please help, I contacted steam support a few minutes ago.
Last edited by rozdog; Jul 7, 2016 @ 11:25pm
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Showing 1-6 of 6 comments
Tev Jul 5, 2016 @ 3:36am 
https://support.steampowered.com/kb_article.php?ref=8625-WRAH-9030
I'm not receiving SMS messages!
If you are unable to receive SMS messages from Steam, check with your wireless provider that your wireless account is allowed to receive them. Our text messages can come from a 6 digit phone number, please ensure that your provider supports this. Steam will also stop sending SMS messages if too many have been sent to you, so waiting a few minutes to an hour may allow messages to come through again. You should also check to make sure that your phone's inbox is not full.
rozdog Jul 5, 2016 @ 3:53am 
Originally posted by Teutep:
https://support.steampowered.com/kb_article.php?ref=8625-WRAH-9030
I'm not receiving SMS messages!
If you are unable to receive SMS messages from Steam, check with your wireless provider that your wireless account is allowed to receive them. Our text messages can come from a 6 digit phone number, please ensure that your provider supports this. Steam will also stop sending SMS messages if too many have been sent to you, so waiting a few minutes to an hour may allow messages to come through again. You should also check to make sure that your phone's inbox is not full.
you again... anyway im not entirely sure if my imbox is full and if my provider can accept a 6 digit phone number's text message, i use Optus Australia
rozdog Jul 5, 2016 @ 4:00am 
Originally posted by Teutep:
https://support.steampowered.com/kb_article.php?ref=8625-WRAH-9030
I'm not receiving SMS messages!
If you are unable to receive SMS messages from Steam, check with your wireless provider that your wireless account is allowed to receive them. Our text messages can come from a 6 digit phone number, please ensure that your provider supports this. Steam will also stop sending SMS messages if too many have been sent to you, so waiting a few minutes to an hour may allow messages to come through again. You should also check to make sure that your phone's inbox is not full.
can poor signal affect this? sometimes i cant even call with optus on an android phone
rozdog Jul 7, 2016 @ 11:24pm 
Originally posted by Teutep:
https://support.steampowered.com/kb_article.php?ref=8625-WRAH-9030
I'm not receiving SMS messages!
If you are unable to receive SMS messages from Steam, check with your wireless provider that your wireless account is allowed to receive them. Our text messages can come from a 6 digit phone number, please ensure that your provider supports this. Steam will also stop sending SMS messages if too many have been sent to you, so waiting a few minutes to an hour may allow messages to come through again. You should also check to make sure that your phone's inbox is not full.
Solved by steam support
здарова
Ку ку:diwrench:
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Date Posted: Jul 5, 2016 @ 3:35am
Posts: 6