Flanar Jun 26, 2016 @ 10:29am
So you can't refund one product from a bundle?
I wanted to refund Just Cause 3 because of how poorly it performs on my decent PC (I more than exceed the recommended specs)

Anyway, I got JC3 in a bundle with ROTR. I am enoying ROTR very much and have 12 hours on it, but I absolutely didn't like JC3. Steam is not letting me refund just JC3 (I have just 1 hour on that game).

Can someone help?
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Showing 1-14 of 14 comments
Perrywinkle Jun 26, 2016 @ 10:31am 
all the bundles are many games together so you cant refund one single item.
Flanar Jun 26, 2016 @ 10:33am 
Originally posted by Sucy:
all the bundles are many games together so you cant refund one single item.
Damn, that sucks. So buying a bundle is not a good idea at all in some scenarios. I didn't know this at all.
Laptop Jun 26, 2016 @ 10:53am 
Good in terms of cost...

JC3 was patched fairly well since release... what are your PC specs?
Flanar Jun 26, 2016 @ 11:32am 
Originally posted by Laptop65:
Good in terms of cost...

JC3 was patched fairly well since release... what are your PC specs?

i5-4690k
Nvidia 970
8GB DDR3 RAM


My PC keeps telling me "Memory is full" and crashes the game. There's nothing beside steam in my background.
Laptop Jun 26, 2016 @ 11:55am 
Originally posted by Flanar:
i5-4690k
Nvidia 970
8GB DDR3 RAM


My PC keeps telling me "Memory is full" and crashes the game. There's nothing beside steam in my background.
RAM or VRAM? What resolution you on?
Last edited by Laptop; Jun 26, 2016 @ 11:56am
Flanar Jun 26, 2016 @ 6:32pm 
Originally posted by Laptop65:
Originally posted by Flanar:
i5-4690k
Nvidia 970
8GB DDR3 RAM


My PC keeps telling me "Memory is full" and crashes the game. There's nothing beside steam in my background.
RAM or VRAM? What resolution you on?
4GB VRAM on 970 and playing on 1080p
Sounds like a memory leak.
Flanar Jun 26, 2016 @ 6:37pm 
Originally posted by ☠Soul Assassin︻芫══↼:
Sounds like a memory leak.
It definitely seems like one. And now I can't refund it because I have played ROTR for 12 hours.
Matt Jun 26, 2016 @ 6:40pm 
Contact the developer if there's a game bug. In any case, the game will still be on your account for whenever you get a new computer in the future.
FFL2and3rocks Jun 26, 2016 @ 6:42pm 
The whole point of a bundle is to buy several items for a cheaper price overall. Otherwise people would buy a bundle with 5 games in it and then refund 4 of them instead of just buying the one they wanted.
Flanar Jun 26, 2016 @ 6:47pm 
Originally posted by Matt:
Contact the developer if there's a game bug. In any case, the game will still be on your account for whenever you get a new computer in the future.
The thing is, my computer more than meets the required spec. The problem is definitely not with my computer. The steam discussion board for that game is filled with complaints about the same. I wish I had seen that



Originally posted by FFL2and3rocks:
The whole point of a bundle is to buy several items for a cheaper price overall. Otherwise people would buy a bundle with 5 games in it and then refund 4 of them instead of just buying the one they wanted.
I understand that, but I wish they made an exception for buggy/unplayable games. Oh well, either way I can take the loss and hope that the devs will fix that issue soon.
Zoopy Jul 3, 2016 @ 10:35am 
Originally posted by FFL2and3rocks:
The whole point of a bundle is to buy several items for a cheaper price overall. Otherwise people would buy a bundle with 5 games in it and then refund 4 of them instead of just buying the one they wanted.

Yeah, but this is a major oversight in terms of refunds. Steam already splits that bundle. I own ROTR and can get that bundle for a massively reduced price. They can just take the cost of JC3 in that bundle and refund him that.

The point of refunds was to avoid buying stinking turds that don't run on your PC. That should not be limited to games bought individually. Now this person has a game they can't play and they have no recourse at all. I'm relatively sure this is not legal in most European countries. You should not be stuck with broken trash because you got it for slightly cheaper.
Last edited by Zoopy; Jul 3, 2016 @ 10:36am
Pheace Jul 3, 2016 @ 10:51am 
Originally posted by Zoopy:
Yeah, but this is a major oversight in terms of refunds. Steam already splits that bundle. I own ROTR and can get that bundle for a massively reduced price. They can just take the cost of JC3 in that bundle and refund him that.

The point of refunds was to avoid buying stinking turds that don't run on your PC. That should not be limited to games bought individually. Now this person has a game they can't play and they have no recourse at all. I'm relatively sure this is not legal in most European countries. You should not be stuck with broken trash because you got it for slightly cheaper.
But the bundle deal is for buying all games. If you're not interested in doing that, for whatever reason, then you don't get the deal.

Refunds aren't really related to that and shouldn't be a way to cheat the system to get the discount anyway even if you're not buying the entire bundle.
Zoopy Jul 3, 2016 @ 11:00am 
And developers shouldn't cheat you into buying broken games via bundles.

If a game is so broken you can't play it, then you shouldn't have to be stuck with it. Steam needs to find a way around that. Being in a bundle is not excuse for being a broken piece of trash.
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Date Posted: Jun 26, 2016 @ 10:29am
Posts: 14