steamservice.exe :: Help and Tips

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Karl_Marx Jun 15, 2016 @ 5:42am

steamservice.exe

Hey guys! My anti-virus programme detects steamservice.exe located in Steam/package/tmp/ as a file infected with some kind of trojan virus. What should I do? My antivirus software is called Bitfender

Last edited by Karl_Marx; Jun 15, 2016 @ 5:43am

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Showing 1-12 of 12 comments

Cathulhu Jun 15, 2016 @ 5:47am

It appears your anti-virus program is correct as in a normal Steam installation there is no such file as Steamservice.exe.

Karl_Marx Jun 15, 2016 @ 5:56am

Originally posted by Cathulhu:
It appears your anti-virus program is correct as in a normal Steam installation there is no such file as Steamservice.exe.

Do you maybe know how to fix the problem?

Karl_Marx Jun 15, 2016 @ 6:05am

Originally posted by fauxtronic:
Originally posted by Ziga4040:
Do you maybe know how to fix the problem?

What is the location of the file according to Bit Defender?

I manually installed Steam to the E disc. I had the Steam folder located on C:/program files etc. and i tried to solve the issue by reinstalling Steam to the E disc.
Location of the file according to Bit Defender is E or C depends on where I install it and then Steam/package/tmp (as seen above).

ReBoot Jun 15, 2016 @ 6:48am

Originally posted by Ziga4040:
Originally posted by Cathulhu:
It appears your anti-virus program is correct as in a normal Steam installation there is no such file as Steamservice.exe.
Do you maybe know how to fix the problem?

Tell BitDefender to shut up and ignore.

Cathulhu Jun 15, 2016 @ 8:03am

Originally posted by ReBoot:
Originally posted by Ziga4040:
Do you maybe know how to fix the problem?
Tell BitDefender to shut up and ignore.

No, he shouldn't as there is no such file or path in an uncompromised Steam installation.

That Steamservice.exe is a fake and BitDefender was correct in raising an alarm.

ReBoot Jun 15, 2016 @ 8:11am

Originally posted by Cathulhu:
Originally posted by ReBoot:
Tell BitDefender to shut up and ignore.
No, he shouldn't as there is no such file or path in an uncompromised Steam installation.

That Steamservice.exe is a fake and BitDefender was correct in raising an alarm.

Are you sure? Because it looks to me like a temporary folder used to update the current Steam installation.

Forcen Jun 15, 2016 @ 8:13am

Can you upload your file to https://www.virustotal.com/ and link the results here?

Seven7 Jun 15, 2016 @ 8:43am

when steam self-update, it extract all from /steam/package/ to /steam/package/tmp/ and then move to appropriate folders
@Cathulhu, are you use new PC with fast SSD?