Extrremely unplayable FPS on a Gaming Laptop when running without a battery?

[Blue]

Hello everyone! I'm kinda new here, so apologies for any inconvenience.

My problem is with my MSI gaming laptop, a while back, the battery died out and damaged the motherboard and the charger. I took it to tech support and got the motherboard replaced, the tech support guy told me to never use the battery any longer as it is dangerous and that I should only use it plugged in without a battery, he also gave me a new charger to use (surprisingly it was a Toshiba charger as there werent any MSI chargers left).

In the beginning I used it for work and making papers in Word. But I did realize that the laptop's fan started spinning loudly on the simplest of things ( watching a video, opening excel for the first time). When I wanted to play I realized that every game I have had an unplayable FPS (heck, even Borderlands 1 on lowest quality and a 800x600 resolution was very laggy). I also noticed that the game would run perfectly at 60 fps for the first 15-20 seconds, only to become completely unplayable after those 15-20 seconds (which is when the fan starts to spin).


I'm very confused as to why this is happening. Any ideas on what could be the problem here? Any sort of help would be highly appreciated, thanks in advance.

[ექსტრემალური ვიდეოnave]

What's the specs of your laptop? Did you update your drivers recently? If not, please do so ASAP.

[76561198218426745]

Sounds like your laptop is overheating, and throttling to compensate.

[MaddDoktor [Linux]]

Sounds like maybe not proper thermal transfer compound between CPU or GPU and cooling system or that heat transfer area is not clamped down enough. Is that Toshiba power supply at least 120 watts, because that is what mine is for MSI laptop with i7 and GTX 765M graphics.

[<|☥|Inesophet|☥|>]

Originally posted by habitualaction:

Sounds like your laptop is overheating, and throttling to compensate.

Yes i would say the same. Its possible that the repair guys forgot Thermal Paste on the CPU (or GPU) when they reassambled the Laptop. Obviously checking drivers is advised aswell. Make sure that your laptop chooses the correct videocard when it is starting the game. If not then there is your Problem. That is however unlikely since the PC gets hot while doing Menial things aswell, so i would think heating, take it apart urself or ask somebody u deem capable. to have a look inside.

Check Fan for obstructions (does it get air, and does the wind get to where its supposed to go). Check the Cooling System itself. Remove CPU heatsink and check if there is a sticky substance there, if not then there is no thermalpaste. Do the same with the GPU and all other things in ur PC that get Activly Cooled. If that doesnt fix it, try a live linux stick and see if the system is still laggy. Good luck

[Blue]

Originally posted by big b0ss:

What's the specs of your laptop? Did you update your drivers recently? If not, please do so ASAP.

Will do right now, i'll get back to you guys when im done checking

[Blue]

Originally posted by MaddDoktor Linux:

Sounds like maybe not proper thermal transfer compound between CPU or GPU and cooling system or that heat transfer area is not clamped down enough. Is that Toshiba power supply at least 120 watts, because that is what mine is for MSI laptop with i7 and GTX 765M graphics.

I'm not sure im exactly right but I think it says 100 Volts & 2 Amps

[Blue]

Originally posted by <|☥|Inesophet|☥|>:

Originally posted by habitualaction:

Sounds like your laptop is overheating, and throttling to compensate.

Yes i would say the same. Its possible that the repair guys forgot Thermal Paste on the CPU (or GPU) when they reassambled the Laptop. Obviously checking drivers is advised aswell. Make sure that your laptop chooses the correct videocard when it is starting the game. If not then there is your Problem. That is however unlikely since the PC gets hot while doing Menial things aswell, so i would think heating, take it apart urself or ask somebody u deem capable. to have a look inside.

Check Fan for obstructions (does it get air, and does the wind get to where its supposed to go). Check the Cooling System itself. Remove CPU heatsink and check if there is a sticky substance there, if not then there is no thermalpaste. Do the same with the GPU and all other things in ur PC that get Activly Cooled. If that doesnt fix it, try a live linux stick and see if the system is still laggy. Good luck

Thanks for your advice, I'm not sure I know anyone who I can fully trust with checking the inside of the laptop, and I'm not an expert at it either. And how can I make sure the laptop is choosing the correct graphics card? I apologize for my inconvenience, I'm not much of an expert.

[Blue]

Guys I'm sincerely grateful for your quick help here, I can't describe how thankful I am. What do you guys say I check with the tech support themselves and tell them to check it from inside?

[76561198218426745]

That wouldn't be a bad idea. A laptop isn't something you want to crack open unless you know what you are doing, in my opinion.

[Blue]

Originally posted by habitualaction:

That wouldn't be a bad idea. A laptop isn't something you want to crack open unless you know what you are doing, in my opinion.

Good point, I'll check with them ASAP, Thanks a bunch.

[<|☥|Inesophet|☥|>]

Originally posted by Lord Roose Bolton:

Originally posted by <|☥|Inesophet|☥|>:

Yes i would say the same. Its possible that the repair guys forgot Thermal Paste on the CPU (or GPU) when they reassambled the Laptop. Obviously checking drivers is advised aswell. Make sure that your laptop chooses the correct videocard when it is starting the game. If not then there is your Problem. That is however unlikely since the PC gets hot while doing Menial things aswell, so i would think heating, take it apart urself or ask somebody u deem capable. to have a look inside.

Check Fan for obstructions (does it get air, and does the wind get to where its supposed to go). Check the Cooling System itself. Remove CPU heatsink and check if there is a sticky substance there, if not then there is no thermalpaste. Do the same with the GPU and all other things in ur PC that get Activly Cooled. If that doesnt fix it, try a live linux stick and see if the system is still laggy. Good luck

Thanks for your advice, I'm not sure I know anyone who I can fully trust with checking the inside of the laptop, and I'm not an expert at it either. And how can I make sure the laptop is choosing the correct graphics card? I apologize for my inconvenience, I'm not much of an expert.

Im Presuming you have a Nvidia Graphics card. Open NVIDIA Settings, go to "manage 3D Settings". then open the tab "Global settings". Under Preffered Graphics processor choose "high Performance NVIDIA Processor". Test run your game then. If its an improvement just leave it at that, since you are not mobile with the laptop any longer anyway.

Yes Opening up a laptop to clean the fan or upgrade ram is one thing but taking it fully apart (which in this case you must) is no easy feat. I done that once to change the a faulty keyboard and "thanks" to ACER Glueing things together i snapped a little PCB board for the power switch. Took me quite a bit of soldering to make a replacement that would fit. So even IF you find somebody trustworthy i would reccommend somebody who can be held Liable if things go boom. Or at least make him/her watch teardown videos of the SAME Laptop if available.