Tutte le discussioni > Discussioni di Steam > Help and Tips > Dettagli della discussione
Help with Ubisoft?
So today I bought Rayman Orgins via Humble Bundle, tried to open uPlay after a few months of not playing any Ubi game... It told me that my account has been suspended due to too much failed login attempts? I can't login to try to get any help from Ubi's support, what should I do?
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You should post this in some Ubisoft forum or something but I will try and help you anyway. My guess would be that you have logged in to many times with an incorrect password or username so they have locked the account becouse they think its a hacker trying to enter it.

I recommend checking your mail as they would probably send some message about the problem.
It's a temporary "ban", I think it's 10 minutes too and not any longer than that.

While I agree it's silly Ubisoft forces you to sign in to use their support, they do have phone numbers on their page you can call if all else fails.
The suspension is active for the last 6 hours I've tried to solve this, so no 10min ban, I didn't try to log in too many times, on my first login it told me that it was suspended, after months of not opening the uPlay program, and I' ve no email from Ubi. I tried to google what to do, but when nothing helped, I asked for help
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Tutte le discussioni > Discussioni di Steam > Help and Tips > Dettagli della discussione
Data di pubblicazione: 5 giu 2016, ore 4:08
Messaggi: 3