Steam Remote play issues

[Glenn / Vexy]

I could not find anywhere to put this problem, and hope it get picked up in here.

I use steam remote a lot. I have not changed anything in my setup between the computers for a year now, other then updating drivers. Today, i notice that the cursor in game is off by 2 cm in any game. I have restarted the clients etc. But nothing help. I have tried different resolutions to. But i cant seem to figure out what is going on here. I see the mouse is flickering between the what is my current screen and the host screen. Seems like the remote play is not catching the correct resolution from my 4k screen, to this 1080p screen. Picture looks perfect, but the cursor is not where it should be.

I also would love an option in Steam remote to install games remote on my main pc from where im sitting with my remote. Would help, if i want to buy a game, and install it from where i am, when im not at home.

The steam remote play has been some what unstable for a while to. It lose connection from the hoste. Even both machines are wired internet connection. One computer is 100 mbit, the other is 1000mbit connection. What happen is that i cant see my hoste computer. So i need to restart the client, then it works again. Some times i wont find it at all. Then all of a sudden, it pops up again.

So i feel like the dev team on steam, need to put some love into the Steam Remote again. Right now its a curse and a blessing to have it.

[Dr.Shadowds 🐉]

Here somethings that come to mind might worth checking out.

- Switch to Steam beta via settings, but if already in it opt out instead.

- Restart modem and/or router by unplugging it power, then plug it back in after a minute. If it works then means modem and/or router has issue, and just needed a restart.

- Redownload Steam client, head to where you install Steam, go into folder, delete everything except for "Steamapp" folder, and "Steam.exe" file, once done run Steam.exe see if issue resolved.

- If using VPN/proxy, may cause issues you're having.

- If using custom DNS service depending which one may cause issues.

- If using 3rd party software to manage apps behavior, incoming, and out going traffic, or even 3rd party anti virus affecting apps doing dumb deep scans, ensure that not causing issue.

- If using custom firewall, pi hole, or etc, and blocking thing could affect things, might want to look into that.

- Flushing your network might fix things, open command promt as admin, and give this a try, then restart PC and test, do things in order.

netsh winsock reset
netsh int ip reset

If not working still try these in order, then restart PC, and test.

ipconfig /release
ipconfig /flushdns
ipconfig /renew

[Glenn / Vexy]

Originally posted by Dr.Shadowds 🐉:

Here somethings that come to mind might worth checking out.

- Switch to Steam beta via settings, but if already in it opt out instead.

- Restart modem and/or router by unplugging it power, then plug it back in after a minute. If it works then means modem and/or router has issue, and just needed a restart.

- Redownload Steam client, head to where you install Steam, go into folder, delete everything except for "Steamapp" folder, and "Steam.exe" file, once done run Steam.exe see if issue resolved.

- If using VPN/proxy, may cause issues you're having.

- If using custom DNS service depending which one may cause issues.

- If using 3rd party software to manage apps behavior, incoming, and out going traffic, or even 3rd party anti virus affecting apps doing dumb deep scans, ensure that not causing issue.

- If using custom firewall, pi hole, or etc, and blocking thing could affect things, might want to look into that.

- Flushing your network might fix things, open command promt as admin, and give this a try, then restart PC and test, do things in order.

netsh winsock reset
netsh int ip reset

If not working still try these in order, then restart PC, and test.

ipconfig /release
ipconfig /flushdns
ipconfig /renew

Done, done and done sadly.

Ive been looking into it for a while now. But one thing you are right about here, and that is changing between beta and current version. That helps usaly from time to time. I think that says more about the issue. We should not face issues like this, to make it work as it should. Its more like a work around at this point. Then why should it help to change between em current and beta? That points even more towards a client issue.

Ive been troubleshooting computers since 1999 as work. So i usaly get around to find the issue. But this one, is starting to enoy me. Due i cant find any issues in network or the computers. Im pending between 4 computers due work. different computers have the same problem.

First i started to suspect the hoste computer. Then i did a clean os. Did not work. Then i bought a new computer home, due it needed an upgrade. Same problem. Then the internet provider was upgrading the network in july, due a policy they have, to change equipment every 4 years. Changed router and modem plus the decoder on the tv. So the problem was still there. 3 other computers, are on 3 different networks. Then still have the same issue. Meaning its not possible that its the computer or the network. Then it all points to the client.

Now i have not been able to fix the issue for 2 hours. I changed to beta. did not work. changed back 2 more times in current and beta. So i figured, let`s put it back to current build again.. then look at the pc home.. changed to current for 3th time, and its working again out of the blue. So frustraiting.

But it did not change that its a cursor problem yet. Still of by 2 cm off, and flickers. Also checked that it matches my resolution at home.

If you hearing a loud dunking sound.. Its just me hitting my head in the keyboard

[Dr.Shadowds 🐉]

Sometimes could be user end, or just softawre end issue that had an updated that made the issue, it's hard to figure things out without jumping all the hoops, so if it software update issue then all can do really is wait until they fix it in due time.

Could try posting here if wanted.
https://steamcommunity.com/groups/SteamClientBeta/discussions/

Could try another remote play software like parsec, moonlight, or sunshine.