How to message staff members

[There Are Bugs Under Your Skin]

i was recently scammed and want to talk to a staff member of steam. can anyone tell me how?

[Hextravert]

You could send a ticket to Steam Support.

Originally posted by Sassy The Sasquatch:

i was recently scammed and want to talk to a staff member of steam. can anyone tell me how?

[There Are Bugs Under Your Skin]

Originally posted by Hextravert:

You could send a ticket to Steam Support.

Originally posted by Sassy The Sasquatch:

i was recently scammed and want to talk to a staff member of steam. can anyone tell me how?

i did but then it said something about it wont right down messages and i should talk with a staff member and it didnt even put a link

[Mattio]

You can see Community Moderators and Staff members at this link;
http://steamcommunity.com/discussions/moderators

But unless it's really required It's probably not best to contact them so directly. Reporting a person via their profile will be essentially the same thing, except the message will be better managable on their end.

[Silicon Vampire]

There is no need to attempt conversation with anyone but support.

Report profile, submit support ticket.

[There Are Bugs Under Your Skin]

Originally posted by Silicon Vampire:

There is no need to attempt conversation with anyone but support.

Report profile, submit support ticket.

its not just that he gave me a fake arma 3 which i had for 3 days and i payed for it. it looked legit and there was no way you could tell it was fake. So the reason im asking for a staff member is because i payed for it with keys which i used money for so i want a real arma 3

[TirithRR]

Do what everyone has told you and contact Steam Support.
https://support.steampowered.com/newticket.php

[There Are Bugs Under Your Skin]

Originally posted by TirithRR:

Do what everyone has told you and contact Steam Support.
https://support.steampowered.com/newticket.php

i already did and it said to me to talk to a staff member because it wouldnt reply

[TirithRR]

I think there is something lost in translation here.

You just need to wait for Steam Support to respond.

[There Are Bugs Under Your Skin]

Originally posted by TirithRR:

I think there is something lost in translation here.

You just need to wait for Steam Support to respond.

no it said it will no longer respond to my messages and i should speak with a staff member

[There Are Bugs Under Your Skin]

Originally posted by TirithRR:

I think there is something lost in translation here.

You just need to wait for Steam Support to respond.

Please do not reply to this email. This email has been sent by a machine, replies will not be read.

Hello,

You recently sent an email to Steam Support. Our automated system has detected that you have sent 3 email replies to a single question in an hour.

To protect against an auto-responder loop the Steam Support system will not send to you any more automatic notification emails. You will continue to receive replies by our staff and you can continue in replying to them, you will simply not receive automatic confirmations of any replies you make

[TirithRR]

You simply do not understand what it is saying.

You will continue to receive replies by our staff and you can continue in replying to them, you will simply not receive automatic confirmations of any replies you make

That part, the "You will continue to receive replies by our staff".

It's basically telling you to wait until Steam Support responds to your ticket. Stop spamming them :)

[There Are Bugs Under Your Skin]

Originally posted by FFL2and3rocks:

You're misunderstanding what the message says.
You will no longer receive AUTOMATED messages. Support will still respond to your ticket eventually. You just need to wait.

Originally posted by TirithRR:

You simply do not understand what it is saying.

You will continue to receive replies by our staff and you can continue in replying to them, you will simply not receive automatic confirmations of any replies you make

That part, the "You will continue to receive replies by our staff".

It's basically telling you to wait until Steam Support responds to your email.

but i find it much easier to talk with a staff member right now as i was scammed for a fake arma 3 and this should be dealt with and i should get a real copy of arma 3

[TirithRR]

Doesn't matter what you find easier. You just have to wait until Steam Support responds. They have to investigate everything, it takes time. They also have to work with ever other user who contacted them before you.

[Silicon Vampire]

You will have to wait for support to respond. The more you spam them, the longer it will be, for everyone.