lu. Aug 21, 2014 @ 7:24am
Getting New Games But Game Count Not Increasing
Hello everyone,

I recently bought 5 new games but the game count on my profile did not increase. It's not a life and death issue but you know having something bugged is kinda annoying.

Anyone having the same issue?

I created a ticket on Steam Support too few days ago but you know it takes ages until you get your first answer. And it usually tells nothing.

I'm really wondering what's going on! :meatytears:

Best
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Showing 1-15 of 46 comments
Acey Aug 21, 2014 @ 7:25am 
I takes some time before it updates
lu. Aug 21, 2014 @ 7:27am 
Well it's been updating just immediately for the last 6 years for me. Now it's like 3 days and not updated yet? And also just got some new games for my gf too and hers updated immadiately too. So I'm sure it's not like that.
Last edited by lu.; Aug 21, 2014 @ 7:29am
Acey Aug 21, 2014 @ 7:31am 
So it should be 530 games?
And all games is added to your account?
lu. Aug 21, 2014 @ 7:39am 
Yes, all games are added to my account and yes it should be 530.

Just got Metro Last Light today for example, and it is still not increased.

It's not a sky is falling kinda issue though like I said, but disturbing to see something is bugged like that, and who knows what kinda bug will follow that.
Acey Aug 21, 2014 @ 7:44am 
Well the only thing I can come up with, is some of your F2P games could have been removed without your knowledge and decreased your game count.
lu. Aug 21, 2014 @ 7:50am 
Well i don't really have any f2p games apart from dota 2.

And also shouldn't it still increase right after I redeem Metro Last Light today? But it's stuck at 525 and haven't increased after my last 5 purhcases.

Anyways, thanks for the suggestions man.

Let's see what Steam support says, well.. this year i hope..
lu. Aug 21, 2014 @ 9:52am 
And the waiting rages on... Been almost 3 days and no answer from Steam Support. And apparently no one else is having that problem apart from me. :fmad:
Leelaw Aug 25, 2014 @ 7:28pm 
I also bought a game, it registered on my account page, but didn't increase my game count. Maybe steam is glitching right now. Still waiting for their fix.
vvard Mar 2, 2018 @ 3:34pm 
Have same issue.
SpunkyJones Mar 2, 2018 @ 3:37pm 
Originally posted by vvard:
Have same issue.

Define “same issue”. Are you adding free games? Paid games? Pre order games?
vvard Mar 7, 2018 @ 8:19am 
Paid games from steam. does not increment total and has not for many weeks it seems
Originally posted by lu.:
Hello everyone,

I recently bought 5 new games but the game count on my profile did not increase. It's not a life and death issue but you know having something bugged is kinda annoying.

Anyone having the same issue?

I created a ticket on Steam Support too few days ago but you know it takes ages until you get your first answer. And it usually tells nothing.

I'm really wondering what's going on! :meatytears:

Best
This post was back in 2014 so have you found the answer to why the count didn't go up? because I also notice mine didn't go up also.
Cheezus Crisp Jan 14, 2020 @ 7:11am 
Originally posted by 𝑲𝒖𝒅𝒂𝒔𝒂𝒊:
Originally posted by lu.:
Hello everyone,

I recently bought 5 new games but the game count on my profile did not increase. It's not a life and death issue but you know having something bugged is kinda annoying.

Anyone having the same issue?

I created a ticket on Steam Support too few days ago but you know it takes ages until you get your first answer. And it usually tells nothing.

I'm really wondering what's going on! :meatytears:

Best
This post was back in 2014 so have you found the answer to why the count didn't go up? because I also notice mine didn't go up also.
I suggest you create your own thread instead of necroing a 5 year old thread next time. Free games don't add to your game count. And if a paid game has "profile features limited" it will not count either.
cSg|mc-Hotsauce Jan 14, 2020 @ 7:16am 
Originally posted by 𝑲𝒖𝒅𝒂𝒔𝒂𝒊:
This post was back in 2014 so have you found the answer to why the count didn't go up? because I also notice mine didn't go up also.

There are many games that don't count towards the badge.

1. Free2Play games don't count.

2. Games removed by Valve don't count.

3. There are also games that are in the "Learning" phase...

https://steamcommunity.com/sharedfiles/filedetails/?id=1504975795

4. And also games with "Profile Features Limited..."

https://steamcommunity.com/sharedfiles/filedetails/?id=1640772820

:qr:
Medd Aug 19, 2020 @ 8:10am 
the same issue in 2020 :|
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Date Posted: Aug 21, 2014 @ 7:24am
Posts: 46