Game not showing in library

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Benn Aug 17, 2014 @ 1:33pm

Game not showing in library

I wanted to download Metro 2033 what I got from a Humble a while back and its not showing there, I am 100% sure I had the game but didnt downloaded it. Its not even showing in my profile, this made me really upset, I restarted steam and nothing happened. Anybody knows how to fix this ?

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TirithRR Aug 17, 2014 @ 1:40pm

Go to your Humble Bundle page and find the Steam Key.
Try to redeem the key, and it will tell you on Steam if it has been redeemed already
If it has, you can choose to send an email to the account it was redeemed on.
If it sends an email to your account, then you can use that as proof that you own it, and you can contact Steam Support.
Or, if it sends you an email and it is for another account, then that will be an answer too.

Ranko Aug 17, 2014 @ 1:40pm

did you ever actually sync your humblebundle account to your steam account? :/

TirithRR Aug 17, 2014 @ 1:41pm

Originally posted by Malik Blishtar:
did you ever actually sync your humblebundle account to your steam account? :/

He may have bought it back when Humble gave Steam Keys, not just auto redeemed keys.

Ranko Aug 17, 2014 @ 1:43pm

Originally posted by TirithRR:
Originally posted by Malik Blishtar:
did you ever actually sync your humblebundle account to your steam account? :/

He may have bought it back when Humble gave Steam Keys, not just auto redeemed keys.

fair point, but I do remember a semi recent sale with metro in the humble store so I wondered about that.

Benn Aug 17, 2014 @ 2:25pm

Damn I wish I knew how to access my Humble Bundle games to try it,

TirithRR Aug 17, 2014 @ 2:29pm

Originally posted by CactusMuffin:
Damn I wish I knew how to access my Humble Bundle games to try it,

https://www.humblebundle.com/
Login
Then click on your account name in the upper right and go to "My Library"
https://www.humblebundle.com/home

Captain Hook the Biker Gorilla Aug 17, 2014 @ 2:30pm

Another thing you may want to check, are you sure you are using the same steam account. I've seen people forget they have multiple accounts and redeemed it to an alternate before.