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This can be corrected by utilizing one of the many controller emulation programs available such as Joy2Key, Xpadder etc. Google search and multiple options will be presented to you that will enable the controller to work (in most) games properly.
I hope this helps and have a nice day.
Mr. Gency is correct, this could also be a possibility that I shouldn't have surpassed. Have you tried navigating the menu with the mouse and then switching once in game? Generally speaking most partially controller suppoted games don't allow you to navigate the menu but, operate perfectly fine once in game.
Thanks for adding that Mr. Gency.
This is what I personally use when gaming with a controller and I have never encountered any issues whatsoever in the past few years. Just plug, play and forget about it. It's an incredibly responsive controller, a long lifespan and extremely durable.
Also so you know they have recently released the Xbox One Controller pc drivers for the wired version if that may interest you for possible furture proofing your experience. Yet, I cannot personally recommend it's functionality as I don't own one. Regardless I thought you should know another available option.
They haven't yet released a wireless reciever that is windows certified for the Xbox One Controller and guarunteed to work quite yet but, I'm sure there will also be that solution soon enough.
O.k good luck
http://www.electracode.com/4/joy2key/JoyToKey%20English%20Version.htm
WSAD becomes Dpad/thumb stick. Mouse clicks become A,B,X,Y and so on.