nots Aug 11, 2014 @ 8:11am
Can't submit tax information
So I made a new deagle for cs:go and all I waned is to have it ingame.
Aparently I have to submit it to the workshop first ... no problem ... fill bank account info ... ok ... and tax form oO? ( What if I don't want to sell anything ? Can't I only publish something ? )

Yet, I have filled up a tremendous amount of unnecessary ♥♥♥♥♥♥♥♥, just to end-up not able to fill the form cause the email don't match with the one I have with my account ? ( really ? the same I used 2 seconds ago to add chrome to steam guard ? )

It say's "The email address you have entered does not match the email address linked to the account that you used during the on-boarding process. The "Submit" button will be greyed out if you provide an alternate email address" on chrome and on steam.

Since it looks like there is no customer service and i have to ask on a forum hoping that someone actually working with steam company will read and maybe fix the issue ... steam, what have you become :'(
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Showing 1-15 of 18 comments
Jinrozu Aug 11, 2014 @ 4:46pm 
Hi Noob | ︻デ┳=----,

I have the same Problem, when i indicate my email address come a error message
_Nibby_ Aug 11, 2014 @ 5:06pm 
Oh keep it up man ! nice work
goCS Aug 11, 2014 @ 5:10pm 
yeah man same trouble... its dont even work if copypast mail(it makes submit button green)... so sad...
Last edited by goCS; Aug 11, 2014 @ 5:26pm
UnreliableChimp Aug 12, 2014 @ 3:14am 
I had the same problem but I solved it by writing in all my information first, and then I ticked ALL three boxes in the signing stage.
Hope this helps. :sfsmug:
Last edited by UnreliableChimp; Aug 12, 2014 @ 3:14am
zjadacz chleba Aug 14, 2014 @ 1:41am 
I had the same problem and selection all of 3 boxes help me too.
ThatGeWhat Aug 14, 2014 @ 1:44am 
well
☃What☃What☃ Aug 22, 2014 @ 11:57pm 
Ticking the last 3 boxes helps but how does that effect the irs submission? Guess only time will tell.
gtamike_TSGK Aug 30, 2014 @ 5:22am 
Originally posted by zjadacz chleba:
I had the same problem and selection all of 3 boxes help me too.
Same had to tick all 3 boxes
BOBA Aug 30, 2014 @ 6:06am 
hjee
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LonelyFinn Jan 21, 2015 @ 10:04am 
I have the same problem, but hteres not only three boxes but six(below)
and I've klicked them all and it just keeps saying I have a wrong email.... EXACT same that its alway been in steam

I am the individual that is the beneficial owner (or am authorized to sign for the individual that is the
beneficial owner) of all the income to which this form relates or am using this form to document myself
as an individual that is an owner or account holder of a foreign financial institution,

The person named on line 1 of this form is not a U.S. person,

The income to which this form relates is: (a) not effectively connected with the conduct of a trade or
business in the United States, (b) effectively connected but is not subject to tax under an income tax
treaty, or (c) the partner's share of a partnership's effectively connected income,

The person named on line 1 of this form is a resident of the treaty country listed on line 9 of the form (if
any) within the meaning of the income tax treaty between the United States and that country,

For broker transactions or barter exchanges, the beneficial owner is an exempt foreign person as defined
in the instructions, and

I agree that I will submit a new form within 30 days if any certification made on this form
becomes incorrect.
LonelyFinn Jan 21, 2015 @ 10:14am 
or is it just because Im not american??? ffs gj valve
UnreliableChimp Jan 21, 2015 @ 12:06pm 
This is probably not because you are not American (I am not either). Tax laws can be very tricky some times and it is therefore very important that they receive correct data. Depending on the circumstances there will be different boxes that must be filled, perhaps boxes that should not be filled. As it was a long time ago I solved this problem I do not remember everything I did, however I will say this:
-Read once more (this sounds very frustrating but there might be something you overlooked!)
-Ask others (perhaps you have friends on steam whom mod or develop in-game items)
-"Google is your best friend." (Not a joke, and definitely not an understatement)

Sorry if this did not help at all, I know how frustrating it can be! When I filled in my tax form it took me 5 consecutive days to figure it all out. Good luck, read twice before submitting and do not rush. :)
LonelyFinn Jan 22, 2015 @ 10:14am 
So far, google has not helped, I know it sounds odd, and none of my friends is making skins or any other stuff so far. Well, my life isnt going to end if I cant get skins to sell :D thx anyways man
. May 3, 2015 @ 1:45am 
[SOLUTION SOLVED] I've had the same problem with you.
After that I found out the solution. Which is you have to put your whole email address in small letter form (No capital letters at all). This should be 100% helped.
LonelyFinn May 13, 2015 @ 11:24am 
My email is with small letters only, but it has numbers
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Date Posted: Aug 11, 2014 @ 8:11am
Posts: 18