Tiellos Aug 10, 2014 @ 3:03pm
I lost my email, I can't acess my account
How can I recover an account, the email account that was used in does not exist anymore, but I remember the games we had in the account. I forgot I needed to enter email account on Steam.
Can anyone give me an idea how to fix my Steam account.
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Showing 1-8 of 8 comments
Caps Aug 10, 2014 @ 3:06pm 
You will need to contact Steam Support on your issue
GS:Juicy1s Aug 10, 2014 @ 5:46pm 
OP. I'm not quite sure what is the problem. Do you not remember your Account long NAME?, or do you remember the Account NAME, but do don't remember your PASSWORD for the logging into the Steam account?
GS:Juicy1s Aug 10, 2014 @ 5:48pm 
In my situation thought quite a while ago

Sucks...being those as an early adopter of steam (like back when WON network was ending and steam was barely more than just a server browser) stuck with an old E-mail as an account login. I stopped using that email a very long, long time ago. I had forgotten my password one time a during that post-beta era. I contacted valve (they didn't have such a thing as a dedicated steam support in those days), however I sent an email, they asked for proof that I own the account ------via sending photographic proof of the cd keys from my old hl1 discs, and matched keys *synced* to the account. After I had provided requested infoa new email i'd been using, so they just switched over the password recovery email to the new one. And i proceeded from there, this may not work the same way anymore since there is/are actual "steam support" employees, and they probably have new rules to follow but ireally don't know. However i've been in the same situation. I wish you luck (and hopefully it's as simple of a fix as mine was). Also, when you do get it fixed. you will still be stuck with the same old email login account name, however it will now be linked to a new E-mail. ---- Second option, keep trying passwords with the old account name until something works -AFAIK- steam wont block you from attemping to get acess again. . . . . tl;dr: Should be an quite easy fix if you get connected up with cool steam tech monkey
Tiellos Aug 12, 2014 @ 12:08pm 
Thanks for the information, I am still trying to recover.
I will try all options.
Thank you.
Rowan Aug 12, 2014 @ 1:44pm 
You need to contact Steam Support about such things.
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Date Posted: Aug 10, 2014 @ 3:03pm
Posts: 8