humblebundle.com seems bugged, it refuses to give me my games!

[Xerogabe106]

I have my steam account connected to the website. Everything went fine. But everytime I click the "Steam" button next to the game I own, nothing happens. A little spinny wheel pops up for half a second, like it wants to do something, but then it just goes back to the default screen that says "Give this link to your friend!". Its my understanding that its supposed to add it to steam automatically, but it doesn't.

I tried to contact humble bundle support, but they seem woefully understaffed and Ive been waiting 3 weeks for help. So this is why I am turning to you kind folks. Hopefully you have an idea or perhaps encountered this yourselves.

Here are some of the things I tried in order to fix it.

1. Reinstalled steam: No luck.

2. Disable all firefox addons: No luck.

3. Reinstall firefox: No luck.

4. Try in IE: No luck.

5. Try in Chrome: No luck.

6: Try on a different computer: No luck.

7. Restart steam millions of times: No luck.

8. Link and Unlink my Steam account: No luck

I do not have a firewall or anti-virus, so that can't be it.

I'm hoping that its maybe some off setting in steam that is preventing it from working? Otherwise, the only other thing I can think of is that maybe my account got frozen for some reason.

I don't know, I'm waiting for an official reply from the bundle folks, but I'm hoping one of you might know whats up. Ive been trying to get my games for a very long time now. Originally I thought it was just a website bug so I just gave it a week or two to fix itself. But now I'm getting annoyed.

I welcome any and all suggestions!

[TastyToast]

try the humble facebook page, link the ticket number and say youve been waiting forever, ive seen them comment and help people liek that before.

[Xerogabe106]

Publicado originalmente por Nightenhelser:

There may be nothing you can do and there may be something wrong with the code on their website.

Instead, see if you can find the CD key and then manually activate the game on Steam.

They don't seem to give you steam keys anymore. Befor clicking the button would just reveal the steam key for you and you would manually punch it in. But it seems they stopped doing that because they wanted to crack down on resellers. So now the website links to your steam account and just automagically adds the game to your library. So there doesn't seem to be a manual way to add the games.

[Xerogabe106]

Publicado originalmente por TastyToast:

try the humble facebook page, link the ticket number and say youve been waiting forever, ive seen them comment and help people liek that before.

Thanks, I'll try that!

[Kargor]

This isn't humblebundle, but I've just activated the free Frozen Hearth from Indiegala, and the mechanism works fine as far as Steam is concerned -- "login through Steam" works, and key registration works.

So the problem is either with your box, or humblebundle.

[Xerogabe106]

Publicado originalmente por Kargor:

This isn't humblebundle, but I've just activated the free Frozen Hearth from Indiegala, and the mechanism works fine as far as Steam is concerned -- "login through Steam" works, and key registration works.

So the problem is either with your box, or humblebundle.

Its gotta be the website. I tried on several other PCs and it just wont go. I guess I just have to wait to hear back from support.

Thanks!

[report only]

угу