Arma 3 is gone

[him]

Bare with me, this will be a little long. A couple of months ago, I traded some TF2 keys for Arma 3 Deluxe edition, this was back when the game was in beta. I got all future updates and all, EXCEPT when the game was fully released, the game was no longer in my games library and instead under a tab called "Other games", a "Buy Now" button replacing the "Play". I contacted Bohema or whatever the devs name is, and they shrugged it off saying no proof of purchase, too bad. Of course I dont have a proof of purchase, I traded for it. What I do have are the files for the beta sitting on my computer, along with the bonus items and everything. I contacted steam a while ago and they also just shrugged me off. This is just not right. I want my game back. Yes this happened a while ago, but due to some health problems I havent had the strength to get into a major schruffle. I have screenshots of the game in my steam directory and everything, what do I need to do for somebody to actually LISTEN to my issue and help me? Honestly...

EDIT: This is the read me I found in the files while trying to see if there is a cd key stored or something, incase you dont beleive me hopefully this will sway your opinion and you can help.
==============================
***** Arma 3 *****
==============================

© 2013 Bohemia Interactive a.s. All rights reserved.

>>> www.arma3.com <<<



Installation
============

System Requirements (minimum):
------------------------------
• OS: Windows Vista SP2 / Windows 7 SP1
• CPU: Intel Dual-Core 2.4 GHz / AMD Dual-Core Athlon 2.5 GHz
• GPU: NVIDIA GeForce 8800GT / AMD Radeon HD 3830 / Intel HD Graphics 4000 with 512 MB VRAM
• DirectX®: 10
• RAM: 2 GB
• HDD: 15 GB free space
• Audio: DirectX®-compatible on-board
• Other:
Internet connection and free Steam account to activate
Dual Layer compatible when installing from DVD

System Requirements (recommended):
---------------------------------
• OS: Windows Vista SP2 / Windows 7 SP1
• CPU: Intel Core i5-2300 / AMD Phenom II X4 940
• GPU: NVIDIA GeForce GTX 560 / AMD Radeon HD 7750 with 1 GB VRAM
• DirectX®: 11
• RAM: 4 GB
• HDD: 25 GB free space, SSD / Hybrid HDD / SSHD storage
• Audio: DirectX®-compatible soundcard
• Other:
Internet connection and free Steam account to activate
Dual Layer compatible when installing from DVD

Setup
-----
When installing Arma 3 from a purchased DVD, place the disc in your PC's disc tray. The Setup application should start. Alternatively, you can start Setup.exe in your DVD drive's root folder manually. Please select to install the game from the Setup menu and follow the instructions provided in the process.

When installing Arma 3 from Steam, please follow the instructions provided in the Steam client application.

DirectX
-------
If you encounter a problem installing DirectX during the installation, please update DirectX manually. DirectX June 2010 is required in order to run the game, you can find it at http://www.microsoft.com/directx


Overview
========
Experience true combat gameplay in a massive military sandbox. Authentic, diverse, open - Arma 3™ sends you to war.

Key features
------------
• Altis & Stratis - Defeat your enemy on richly detailed battlefields – stretching over 290 km2 of Mediterranean island terrain.
• Solo & Multiplayer - Experience military gameplay by completing the singleplayer showcase missions. Run through the competitive firing drills to hone your shooting and movement skills. Form a squad and team up to fight against your enemy in multiplayer scenarios.
• Weapons & Vehicles - Master air, land, and sea with 20+ vehicles; choose your gear, pick from 40+ weapons, and customize your loadout.
• Content Creation - Start creating your own experiences with the powerful scenario editor; develop mods for others to play; share and discover scenarios on Steam Workshop; join our creative community.
• Revamped Engine - Navigate the battlefield with fluid new animations; feel the devastating power of combat with the upgraded sound engine, new ragdoll simulation and PhysX™-supported vehicles.
• Campaign Inbound - Supplied as free DLC after release, the official campaign will be deployed in 3 gameplay-driven episodes: Survive, Adapt, Win.

Updates
-------
We aim to update the game with fixes, updates and additions. Keep checking the game's website arma3.com, as well as the forums and social channels.

Feedback
--------
Your feedback and bug reports are welcome and can help us to improve the game significantly. Please visit feedback.arma3.com to learn how to submit feedback. Thank you kindly for your support!


Troubleshooting
===============

Useful links:
-------------
• Main website: www.arma3.com
• Socials: www.facebook.com/arma3official, www.twitter.com/arma3official, www.youtube.com/arma3official
• Developed by: www.bistudio.com
• Forums: forums.bistudio.com (English Only)
• Community wiki: community.bistudio.com (English Only)

Installation problems:
----------------------
• In order to verify the data you have downloaded was not corrupted during transfer, please use the Steam data cache verification option.
• Make sure to do a clean installation of the Arma 3 (uninstall first - by removing local game cache).
• Make sure all the necessary drivers are up-to-date.



=================================================================================
© 2013 Bohemia Interactive a.s. All rights reserved.
Full end user license agreement is found in the game manual.

[olly92]

It might of been a limited beta key. soon as game is released beta key is not availible and is then removed. Happened to me with payday 2 only i was given it as a gift and purchased the game after beta was over and released.

[him]

A limited beta key for the deluxe editiom? No this was def the full game, beta and release. I have got the bonus; Soundtrack, digital guide, digital map.

Originally posted by |eVo| BoZe:

It might of been a limited beta key. soon as game is released beta key is not availible and is then removed. Happened to me with payday 2 only i was given it as a gift and purchased the game after beta was over and released.

[Simxn OG]

ok

[him]

EDIT: In my files I have found a file called a3.bikey. Which is the devs authentication file thingy

[him]

Originally posted by TechScritch:

ok

If you're not going to help, dont comment. This is the reason I didnt get an answer the first time I brought up this issue. Just stop or all your comments will be deleted.

[olly92]

Look in your account details there must be proof of it being activated on your account. Or even try looking withing trade history just so it can be proven to steam support.

[him]

How can I do that? Didnt even know there was a trade history

Originally posted by |eVo| BoZe:

Look in your account details there must be proof of it being activated on your account. Or even try looking withing trade history just so it can be proven to steam support.

[ReBoot]

Click your name in the upper right corner.

[him]

Yeah it's not even showing up there?? WTF i just dont understand??

[SirEpicFail]

It is possible the person you traded with did a chargeback on the game and Steam removed it.

[ReBoot]

Ask the support, tell them you've been scammed.

[olly92]

Could be possible but if so there should be proof of the trade in trade history. and wouldnt steam inform you.?

Originally posted by SirEpicFail:

It is possible the person you traded with did a chargeback on the game and Steam removed it.

[him]

What trade history? I have game trans., game licenses and subs, and market trans. No trade history. And f i got scammed, would steam even do anything? Last time I checked, steam supporrt were ♥♥♥♥♥♥♥♥

[ReBoot]

Trade history is in your inventory.
If you don't want to contact the support, then deal,with your loss.

[SirEpicFail]

Originally posted by CommunistCupcake:

What trade history? I have game trans., game licenses and subs, and market trans. No trade history. And f i got scammed, would steam even do anything? Last time I checked, steam supporrt were ♥♥♥♥♥♥♥♥

Go your inventory, click more button, select view inventory history. If you find the trade, take a screen shot and send that to support.