All Discussions > Steam Forums > Help and Tips > Topic Details
This topic has been locked
Logic Jul 30, 2014 @ 10:10pm
CS GO skins stolen by fake link
so someone sent me a fake steam link which took all my cs go skins when i clicked on it and i make a ticket which 3 weeks later gets replied with a "The Steam trading interface requires all trades to be confirmed multiple times before completion. We will be unable to recover any items/gifts that were traded.
Before accepting the trade, it is the user's responsibility to verify that the contents of the trade are accurate and that the trade partner is the correct user. " as well as some other things he said. i really don't think he read the ticket at all because if he even read the begging he would understand that i was sent a link that stole all my items without my consent i did not accept any trade and this has cause me to lose 100$. 10/10 steam support thanks for not reading my ticket at all.
< >
Showing 1-8 of 8 comments
Aesthetic Jul 30, 2014 @ 10:13pm 
Submit another ticket. That is really the only thing that can be done.

But you should also take steps to secure your PC and to never click any links someone sends you. Run an antivirus, clean your cookies, etc. Also change your passwords and the like but only after you can confirm your PC is clean.
#1
Logic Jul 30, 2014 @ 10:14pm 
my pc is clean he just took the skins which is what im mad about but i just added a reply to the ticket explaining basically what i did here. will they respond to me if i add a reply or do i need to make a new ticket?
#2
Aesthetic Jul 30, 2014 @ 10:18pm 
Originally posted by BestestPenguinNa:
my pc is clean he just took the skins which is what im mad about but i just added a reply to the ticket explaining basically what i did here. will they respond to me if i add a reply or do i need to make a new ticket?


I've never had to use Steam Support but from what I know from other support ticket systems that companies use, your ticket will be given a status that helps to tell you as well as Steam internally the progress of your ticket.

If your ticket says "Resolved" or "Closed" then you need to create a new ticket. If it's still "Open" then you'll be able to get support still from the same ticket.
#3
Logic Jul 30, 2014 @ 11:16pm 
k ty
#4
FluffYBreider Sep 29, 2014 @ 3:52pm 
Just the same situation happen me today! I have no idea what to do!
#5
kasidolac1997 Sep 29, 2014 @ 4:28pm 
Please can some1 help?
#6
Discriminasian Oct 3, 2014 @ 4:28am 
I got the same issue but Steam Support is looking though it.
I hope they don't do the same thing that happened to you man, plus good luck getting it back, hope you get it back soon.
#7
kasidolac1997 Oct 3, 2014 @ 10:39am 
Thanks man I hope I will get skins back, it s not about money I just dont like to be tricked.
#8
< >
Showing 1-8 of 8 comments
Per page: 1530 50

All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Jul 30, 2014 @ 10:10pm
Posts: 8
Start a New Discussion

Discussions Rules and Guidelines