Steam store videos not loading

[󠀡󠀡]

So I can load Youtube videos no problem, stream movies and other things but when it comes to Steam the store's game preview videos are n't loading. They'll play a few seconds then just "die" and never go anywhere else. Is there a way to "fix" this or what gives?

Any help is appreciated. I've tried all I know to try to get it to work and nothing seems to be helping or working. Thanks in advance.

[Aruk02]

Try downloading or updating Adobe Flash Player, or even Shockwave.
Maybe try Adobe Air as well, see if it works.

https://get.adobe.com/flashplayer/
https://get.adobe.com/shockwave/
https://get.adobe.com/air/

Please reply and tell if it worked or not.

[󠀡󠀡]

For some reason it won't let me download Adobe Shockwave. I'm not sure why but every time I click download now it just takes me to the Adobe home screen.

I do have Java and no antivirus to block the installation. Not sure what the deal is with that one. :/

[Aruk02]

Originally posted by DiscipleofYahweh:

For some reason it won't let me download Adobe Shockwave. I'm not sure why but every time I click download now it just takes me to the Adobe home screen.

I do have Java and no antivirus to block the installation. Not sure what the deal is with that one. :/

It's like Flash Player, but a bit different. So, did any of those work?

[󠀡󠀡]

Okay apparently it's all up to date according to my web browser and Adobe's website. I'll try to get Adobe Air now.

[Tev]

Steam Store videos don't actually require Adobe Flashplayer.

I'm trying to find that one thread from my post history where someone had stuttery Store videos, if the same might apply to you.

[󠀡󠀡]

I clicked "download air" and it does the same thing. It just goes to the main page and it's not showing in my Firefox/Chrome plug-ins or control panel. I'm not sure why. I tried downloading it straight from the Adobe website. No antivirus or anything is enabled to block it.

[󠀡󠀡]

Originally posted by Teutep:

Steam Store videos don't actually require Adobe Flashplayer.

Well I'd love to know why the heck they won't load then. :/

[Aruk02]

Originally posted by DiscipleofYahweh:

I clicked "download air" and it does the same thing. It just goes to the main page and it's not showing in my Firefox/Chrome plug-ins or control panel. I'm not sure why. I tried downloading it straight from the Adobe website. No antivirus or anything is enabled to block it.

Has the videos ever worked before for you?

[Seven7]

try disable DirectWrite

[󠀡󠀡]

Originally posted by Seven7:

try disable DirectWrite

What is this and where is it located at?

[Tev]

Ah, here it is - could you try this?
http://steamcommunity.com/discussions/forum/1/371918937275417442/

[󠀡󠀡]

Originally posted by Luken Struken:

Originally posted by DiscipleofYahweh:

I clicked "download air" and it does the same thing. It just goes to the main page and it's not showing in my Firefox/Chrome plug-ins or control panel. I'm not sure why. I tried downloading it straight from the Adobe website. No antivirus or anything is enabled to block it.

Has the videos ever worked before for you?

Yes it has before and here lately it just "died". Like I have to click on a video like 5-10 times to get it to barely load to even get an idea of what is in the game. It's quicker for me to just go to Youtube to find videos on the game. :/

[Aruk02]

On your Steam, click on the top corner menu Steam>options>inferface uncheck the little box.

[󠀡󠀡]

Originally posted by INIT5:

There is a know problem with slow Steam client and Windows 7 try this:
Go to Control panel > Internet options > Connections > LAN Setting > Uncheck "Automatically detect settings" ( not sure if this also works for the video's )

I can get to the internet options, but not finding the LAN settings area. :/

[󠀡󠀡]

Originally posted by Luken Struken:

On your Steam, click on the top corner menu Steam>options>inferface uncheck the little box.

Did that now. Trying to do the other one.