How to cancel automatic subscription?
Hello, I bought ESEA 1 MONTH though Steam, used Mastercard, and I want to cancel it so it wont automatically resub again at the end of the month. Everyone is linking me in Account details in the top right corner of Steam, but when I go there, I dont see anything saying something about subscription.
Adding screen of my Account Details so you can help me.
http://imgur.com/a/J512R

Something went wrong while displaying this content. Refresh

Error Reference: Community_9734361_
Loading CSS chunk 7561 failed.
(error: https://community.cloudflare.steamstatic.com/public/css/applications/community/communityawardsapp.css?contenthash=789dd1fbdb6c6b5c773d)
Showing 1-6 of 6 comments
ReBoot Sep 30, 2016 @ 9:57am 
Have you looks under "View purchase history"?
Tev Sep 30, 2016 @ 10:27am 
https://support.steampowered.com/kb_article.php?ref=8018-TAJK-6238
How do I manage or cancel my Subscription?
Visit Account Details, where you can edit your payment method on record or cancel a Subscription at any time. Your cancelled Subscription will remain active until the paid plan expires.

I'd assume removing your payment method from your account should do the trick too, if the above is to go by.

Rather than /history/, is there nothing under https://store.steampowered.com/account/ itself?
Last edited by Tev; Sep 30, 2016 @ 10:28am
Tev Sep 30, 2016 @ 10:36am 
I'm just gonna say this a bit late, but.. You might want to censor a bit. You're currently revealing your credit card's last 2 digits (which we can't really use, but might not want to share it anyway), as well as your account name, Steam Guard status and now your e-mail address.

I'd say it's not going to re-subscribe. ESEA seems to have options for both the singular purchase as well as the recurring. Latter you have to select under [Select a subscription plan] on its store page.

This is what I mean: http://i.imgur.com/WxleMXN.png The above is not recurring.

I'd imagine the differences are this:
  • Above: Buy once 1 month - 7,99€
  • Latter: Subscribe 1 month - 7,99€ (keeps going until you cancel)
  • Latter: Subscribe 3 months - 22,99€ (7,66€/month, due to buying in bulk; expires after 3 months if discontinued within.)

Et cetera.
Last edited by Tev; Sep 30, 2016 @ 10:45am
Tev Sep 30, 2016 @ 10:43am 
Yes, that's what I'm saying.

They have "one month" as both one-time purchase and as a subscription for that reason, is how I'd perceive it.
Last edited by Tev; Sep 30, 2016 @ 10:43am
Tev Sep 30, 2016 @ 10:50am 
So, it's exactly what I thought it is.

You're fine, here's what your product looks like:
http://i.imgur.com/Pq66Zge.png

Here's what the recurring version of the product looks like:
http://i.imgur.com/RHCowej.png

If you don't know what the difference is, pay attention to the description under the product's title.
Showing 1-6 of 6 comments
Per page: 1530 50

Date Posted: Sep 30, 2016 @ 9:53am
Posts: 6