big picture constantly using ~20% CPU

[Ben]

Steam Client Webhelper is constantly using high cpu in either of the big picture modes. Only happening on one pc, another device I have with almost the exact same specs is fine.

Happens in game and not in game, and while opened or minimised. I've tried reinstalling steam through add and remove programs and by deleting all files. It even persisted when updating from win10 to win11. I've tried closing all other processes that I could, disabling all drivers that i could. I've tried all settings in non big picture mode and various steam command line parameters. Also tried disabling all controller settings in steam. It still hangs around 22% cpu.

[Dr.Shadowds 🐉]

What the CPU in question, compare to others you have tested?

[Ben]

Originally posted by Dr.Shadowds 🐉:

What the CPU in question, compare to others you have tested?

The cpu of the device with the steam issue is an intel 1195g7 and the cpu that works fine is an intel i7-11370h

[Cathulhu]

Do you know that TDP is configured for that Intel i7-1195G7? Seems it can run in either 12 Watt TDP or 28 Watt TDP.
Either way, it's a very low power CPU mainly for ultrabooks.

[Ben]

Originally posted by Cathulhu:

Do you know that TDP is configured for that Intel i7-1195G7? Seems it can run in either 12 Watt TDP or 28 Watt TDP.
Either way, it's a very low power CPU mainly for ultrabooks.

It can run modern games completely fine. Steam is not even using the gpu at all here, just constant cpu usage no matter what(my other devices drop to 0% cpu usage when the app is idle)

[Cathulhu]

That doesn't answer anything in regards to my post.

[Ben]

Originally posted by Cathulhu:

That doesn't answer anything in regards to my post.

And what was your question exactly? It's running at 20W, but that doesn't matter. You said nothing useful

If I open steam and don't give it focus, it will have normal CPU usage until I give it focus.

[Dr.Shadowds 🐉]

Originally posted by Bok:

Originally posted by Dr.Shadowds 🐉:

What the CPU in question, compare to others you have tested?

The cpu of the device with the steam issue is an intel 1195g7 and the cpu that works fine is an intel i7-11370h

On the device with 1195g7 is the device running in power saving, or low power mode? If it does it running at a low clock speed, which won't boost unless needed, which can see performance usage be high with apps, but soon it boost to what need to be then see that change if the manufacturer didn't limit things for user end. The only thing I can think of is set power to high, and if nothing change, plug in power cable and see what happens.

Now to be clear 1195g7 is made in mind for Ultrabooks AKA low power devices, so it goal not performance, but rather battery saving in mind.

The i7-11370h on other hand is not in mind of battery saving which why it clocked higher by default for base, and always gear to give performance out of the box, basically if one wants to game this is more ideal than the other, and no not saying couldn't game on other one.

Originally posted by Cathulhu:

Do you know that TDP is configured for that Intel i7-1195G7? Seems it can run in either 12 Watt TDP or 28 Watt TDP.
Either way, it's a very low power CPU mainly for ultrabooks.

This is design low power state, so reason for 12 watt it clock itself so low to 1.3GHZ, compare to other one that sit around 30 watts that clocked at 3Ghz basically almost 2.3x more performance. The 1195g7 can clock much higher, upto 5Ghz unless held by manufacturer design, and the control for power output is also handle by manufacturer, as depends if they F around, or what not, that why 11370h seem more better because it just clocked out by default, while other is just much lower in mind to be low power as possible, and only draw more when activated a mode to push for performance.

[Ben]

I'm looking at webhelper.txt and it has a ton of "ERROR: https://steamloopback.host/156.js:2 Failed to find an active context." I feel like this could be related.

Again the power of the cpu is not the issue. I just discovered that steam behaves normally until it receives focus for the first time(clicked for the first time basically)

[Dr.Shadowds 🐉]

Originally posted by Bok:

I'm looking at webhelper.txt and it has a ton of "ERROR: https://steamloopback.host/156.js:2 Failed to find an active context." I feel like this could be related.

Again the power of the cpu is not the issue. I just discovered that steam behaves normally until it receives focus for the first time(clicked for the first time basically)

For https://steamloopback.host/156.js seem ok, and normal at least from what I know as that inline for connection issues on client, not performance issue and most device is gonna encounter it.

Try opt into Steam beta.

Also give these settings a try, you need to restart Steam after apply the settings.
https://imgur.com/04dWpb7

[Ben]

Originally posted by Dr.Shadowds 🐉:

Originally posted by Bok:

I'm looking at webhelper.txt and it has a ton of "ERROR: https://steamloopback.host/156.js:2 Failed to find an active context." I feel like this could be related.

Again the power of the cpu is not the issue. I just discovered that steam behaves normally until it receives focus for the first time(clicked for the first time basically)

For https://steamloopback.host/156.js seem ok, and normal at least from what I know as that inline for connection issues on client, not performance issue and most device is gonna encounter it.

Try opt into Steam beta.

Also give these settings a try, you need to restart Steam after apply the settings.
https://imgur.com/04dWpb7

I'm using the beta already. Also have tried all of those options.

[Dr.Shadowds 🐉]

Originally posted by Bok:

I'm using the beta already. Also have tried all of those options.

Not much else I can tell you besides check your clock speed on your CPU.

Try your luck here.
https://steamcommunity.com/discussions/forum/11/

[thanks boss]

if you're looking to reduce the cpu usage not just for steam big picture but all apps there is a way to change things in your registry editor to stop the cpu boost so that your apps are forced to run at low cpu use. with a youtube search you can find a video where it explains this. and what i mean is that it is a power configuration that you will be searching for and with the registry editor change the cpu boost option can be changed in the processor power management in the advanced power settings. good luck!

[MrPeters]

Webhelper isn't the entirety of Steam. What I found to help reduce the CPU usage of Webhelper was to disable animated avatars in Friends, for some reason they use a needless amount of CPU.

Friends -> Settings -> Friends List -> Enable Animated Avatars & Animated Avatar Frames = Off

Having animated user profiles open in steam overlay can also cause high CPU usage.

[Ben]

This is still an issue. I've talked to someone with the exact same device and they are getting the same problem. Definitely seems like a bug