Friend banned for no reason

[Guy6942O]

So my friend got perm ban for something he didn't do becacuse an idiot reported the wrong person which just happened to be him, can he sue Steam for that? (His banned user is No_espresso_): )

[HistoricKombat]

引用自 Guy6942O：

引用自 nineret：

did you just contact steam support?
I don't think, they will respond in a day....? >_>
but, I am sure 1 week atleast. ^w^

He reported it to the support and they texted him by instant and it didn't work

Support will not respond at all. He has to login to Steam and contact via ticket. Valve will not contact you or your friend via social media.

引用自 Guy6942O：

So my friend got perm ban for something he didn't do becacuse an idiot reported the wrong person which just happened to be him, can he sue Steam for that? (His banned user is No_espresso_): )

I don't know what you mean by banned, Valve has several types of bans. If he was VAC banned, that is permanent and there is nothing he can do about that. You might mean his account was locked in which case, he was not banned but for security purposes; he must contact support and prove he is the owner the Steam account to unlock it.

https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

Also, your friend has no case should he attempt to sue. He is responsible for the security of his account and computer.