Animated Background Blurry

[Josuke Higashikata]

I just purchased the Testa Ride Animated Profile Background from the points shop :
https://store.steampowered.com/points/shop/c/backgrounds/reward/164747
In the preview, the animation quality is HD, however when I equip it to my account, it is not HD and blurry as hell. Is there anyway to fix this since steam won't even refund it. Or to maybe get the devs to do something about it?
You can check it on my profile if it appears blurry for you because it sure is blurry for me.

[Carolynne]

The preview is showing in a smaller scale, therefore shrunk resolution so it may appear crisp to you.

The animated GIF is in lower resolution by default and therefore stretched out on 1080p, 1440p or 4K resolution.

On my monitor both the preview and your background looks equally blurry.

If you wish to take a step further you can contact the developers of Retrowave and request them to try to make a higher resolution of that GIF, although I think it was made in lower resolution on purpose as Steam has a size limit on submitted GIFs even for developers/publishers.

[Josuke Higashikata]

Originally posted by Carolynne:

The preview is showing in a smaller scale, therefore shrunk resolution so it may appear crisp to you.

The animated GIF is in lower resolution by default and therefore stretched out on 1080p, 1440p or 4K resolution.

On my monitor both the preview and your background looks equally blurry.

If you wish to take a step further you can contact the developers of Retrowave and request them to try to make a higher resolution of that GIF, although I think it was made in lower resolution on purpose as Steam has a size limit on submitted GIFs even for developers/publishers.

oh thats terrible to hear, but thank you!
But does this mean that every background is in lower resolution or just some of them? Because i’ve seen other people have HD animated backgrounds. How can i know next time for sure which ones are HD?

[Cathulhu]

https://cdn.akamai.steamstatic.com/steamcommunity/public/images/items/1239690/09c56c4e74c711142f8a4c26a3441c7580c60a43.webm
It's not a gif.

The quality depends on those who made it. On my profile you see a webm with clearly better image quality. What looks like low frame rate is intentional for the art style.
https://cdn.akamai.steamstatic.com/steamcommunity/public/images/items/1446780/8c3dcde7579776621d768c39fbbc6e7906621130.webm
Here's its webm.

[Josuke Higashikata]

Originally posted by Cathulhu:

https://cdn.akamai.steamstatic.com/steamcommunity/public/images/items/1239690/09c56c4e74c711142f8a4c26a3441c7580c60a43.webm
It's not a gif.

The quality depends on those who made it. On my profile you see a webm with clearly better image quality. What looks like low frame rate is intentional for the art style.
https://cdn.akamai.steamstatic.com/steamcommunity/public/images/items/1446780/8c3dcde7579776621d768c39fbbc6e7906621130.webm
Here's its webm.

Now that I see mine in such low frame rate and not HD, its kind of underwhelming..

As compared to yours which is looking amazing and crisp cause of higher resolution. Do you have any tips for me so that I can differentiate between the low resolution and HD ones?

[Josuke Higashikata]

Originally posted by Cathulhu:

https://cdn.akamai.steamstatic.com/steamcommunity/public/images/items/1239690/09c56c4e74c711142f8a4c26a3441c7580c60a43.webm
It's not a gif.

The quality depends on those who made it. On my profile you see a webm with clearly better image quality. What looks like low frame rate is intentional for the art style.
https://cdn.akamai.steamstatic.com/steamcommunity/public/images/items/1446780/8c3dcde7579776621d768c39fbbc6e7906621130.webm
Here's its webm.

Could you please share with me how you got this akami steam static link to open the backgrounds to full screen to view them better?

[Carolynne]

Originally posted by Cathulhu:

https://cdn.akamai.steamstatic.com/steamcommunity/public/images/items/1239690/09c56c4e74c711142f8a4c26a3441c7580c60a43.webm
It's not a gif.

My apologies. This means it doesn't necessarily have a low resolution, but a low bitrate rather.

Originally posted by Skye:

Could you please share with me how you got this akami steam static link to open the backgrounds to full screen to view them better?

You can do that by inspecting the page element of your profile in a browser.

Either right click the background and click Inspect, or hit F12 or CTRL + Shift + I.
The link will be in the Elements tab.

On Steam client, right click your background and select "View Source...", it should open a notepad and you can locate the link there.

[j.skou.62]

Hi. Through STEAM, Heroes of Might and Magic 3 HD edition.???
I KNOW THIS GAME. But Steam has destroyed some game options.
I.E. in combat you can choose to let some of up to 7 groups in army, either to attack or to
wait. EVERY TIME I WANT ARCH-ANGELS TO WAIT???? STEAM ignores it and I can see my
arch-angels just standing - and then it is opponents turn.
Many times I prefer to let my Arch-Angels wait, either to attack or heal allies --- BUT STEAM DOES´NT ALLOW THAT ANY MORE. WHY DESTROY A VERY IMPORTANT PLAYER STRATEGY???

[Josuke Higashikata]

Originally posted by Carolynne:

Originally posted by Cathulhu:

https://cdn.akamai.steamstatic.com/steamcommunity/public/images/items/1239690/09c56c4e74c711142f8a4c26a3441c7580c60a43.webm
It's not a gif.

My apologies. This means it doesn't necessarily have a low resolution, but a low bitrate rather.

Originally posted by Skye:

Could you please share with me how you got this akami steam static link to open the backgrounds to full screen to view them better?

You can do that by inspecting the page element of your profile in a browser.

Either right click the background and click Inspect, or hit F12 or CTRL + Shift + I.
The link will be in the Elements tab.

On Steam client, right click your background and select "View Source...", it should open a notepad and you can locate the link there.

Thank you so much my dude!

Although do you have any tips for how to differentiate which background has a higher resolution as compared to the one I bought before actually buying the item? That would be great help!