Όλες οι συζητήσεις > Φόρουμ Steam > Help and Tips > Λεπτομέρειες θέματος
Need Help with my Prepaid Card
Hello,today i bought a 50$ mastercard prepaid card.
I tried multiples times to buy games on Steam or Gog,but it always says that "the bank blocked it".
Do you know how to make it works?
Thanks,and sorry for my bad english.
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Have you activated said card?

If your Gift Card was purchased at Mastercardgiftcard.com, in most cases, the Card is ready for use immediately. You can also activate your Gift Card and check the balance at https://balance.mastercardgiftcard.com or by calling the toll-free number listed on the back of your Card. You will need to provide your Card number, valid thru date, and security code located on the back of your Card.

We recommend that you sign your name on the back of the Gift Card, and record the following information in case your Gift Card is ever lost or stolen: Gift Card number, 4-digit Card Identification Code on the front of the Card, Security Code located on the back of the Card, Customer Service phone number.
Τελευταία επεξεργασία από Judgmental Amaterasu; 31 Ιουλ 2022, 20:32
Αναρτήθηκε αρχικά από Big Bridge.mp4:
Have you activated said card?

If your Gift Card was purchased at Mastercardgiftcard.com, in most cases, the Card is ready for use immediately. You can also activate your Gift Card and check the balance at https://balance.mastercardgiftcard.com or by calling the toll-free number listed on the back of your Card. You will need to provide your Card number, valid thru date, and security code located on the back of your Card.

We recommend that you sign your name on the back of the Gift Card, and record the following information in case your Gift Card is ever lost or stolen: Gift Card number, 4-digit Card Identification Code on the front of the Card, Security Code located on the back of the Card, Customer Service phone number.

This was a "Vanilla" prepaid card.
I went to VanillaPrepaid.com,put the card's information,so i think i activated it.
(I tried to look at my balance on matsercardgiftcard.com but it says that there was an error,and i tried 5 times)
Please help guys,i went to the website and it still doesn't work.
Please help me,i don't know what to do...
Have to contact the bank if thats the message. Usually a number on the card. If your unable to check the balance on the card then the issue is with the card, nothing to do with steam.
Αναρτήθηκε αρχικά από brian9824:
Have to contact the bank if thats the message. Usually a number on the card. If your unable to check the balance on the card then the issue is with the card, nothing to do with steam.

Is it ok if i bought it with a debit card?
Αναρτήθηκε αρχικά από Zaza:
Αναρτήθηκε αρχικά από brian9824:
Have to contact the bank if thats the message. Usually a number on the card. If your unable to check the balance on the card then the issue is with the card, nothing to do with steam.

Is it ok if i bought it with a debit card?

Magic 8-ball says to call the number on the card. No random person on the internet can psychically determine why the card doesn't work...
Can I use my Prepaid Card to shop online?
Yes! Enjoy using your Prepaid Card to shop online at any merchant accepting your card association. To shop online, simply enter your Postal Code at checkout. Your Postal Code does not need to be registered prior to spending online.
That help?
https://vanillaprepaid.com/faq
Αναρτήθηκε αρχικά από Washell:
Can I use my Prepaid Card to shop online?
Yes! Enjoy using your Prepaid Card to shop online at any merchant accepting your card association. To shop online, simply enter your Postal Code at checkout. Your Postal Code does not need to be registered prior to spending online.
That help?
https://vanillaprepaid.com/faq

Ok so i assigned the postal code but it still doesn't works
Αναρτήθηκε αρχικά από Zaza:
Αναρτήθηκε αρχικά από Washell:
That help?
https://vanillaprepaid.com/faq

Ok so i assigned the postal code but it still doesn't works

Again, contact the card company. If you can't access the balance its a card issue. No one can assist you other then them. For all you know the store never even activated the card.

Why people ask for help and then refuse the help astounds me....
Τελευταία επεξεργασία από Brian9824; 1 Αυγ 2022, 6:52
Αναρτήθηκε αρχικά από brian9824:
Αναρτήθηκε αρχικά από Zaza:

Ok so i assigned the postal code but it still doesn't works

Again, contact the card company. If you can't access the balance its a card issue. No one can assist you other then them. For all you know the store never even activated the card.

I think i'm f*cked
They told me that i can't shop online with this
At the store they told me i could!
The purpose of this card is litterally to buy online!
Αναρτήθηκε αρχικά από Zaza:
Αναρτήθηκε αρχικά από brian9824:

Again, contact the card company. If you can't access the balance its a card issue. No one can assist you other then them. For all you know the store never even activated the card.

I think i'm f*cked
They told me that i can't shop online with this
At the store they told me i could!
The purpose of this card is litterally to buy online!

You can use it to shop online if it was activated. Again contact the bank that issued the card. Not sure how many times you need to be told the answer before you do it....

You were told the bank blocked it. COMMON SENSE - contact the BANK.
Τελευταία επεξεργασία από Brian9824; 1 Αυγ 2022, 7:08
Αναρτήθηκε αρχικά από brian9824:
Αναρτήθηκε αρχικά από Zaza:

I think i'm f*cked
They told me that i can't shop online with this
At the store they told me i could!
The purpose of this card is litterally to buy online!

You can use it to shop online if it was activated. Again contact the bank that issued the card. Not sure how many times you need to be told the answer before you do it....

You were told the bank blocked it. COMMON SENSE - contact the BANK.

OK.
I contacted the bank.
Guess what they told me?
To contact the card company.
I'm totally ♥♥♥♥♥♥.
Αναρτήθηκε αρχικά από Zaza:
Αναρτήθηκε αρχικά από brian9824:

You can use it to shop online if it was activated. Again contact the bank that issued the card. Not sure how many times you need to be told the answer before you do it....

You were told the bank blocked it. COMMON SENSE - contact the BANK.

OK.
I contacted the bank.
Guess what they told me?
To contact the card company.
I'm totally ♥♥♥♥♥♥.

So contact the card company, as stated the number should be on teh card.
Αναρτήθηκε αρχικά από brian9824:
Αναρτήθηκε αρχικά από Zaza:

OK.
I contacted the bank.
Guess what they told me?
To contact the card company.
I'm totally ♥♥♥♥♥♥.

So contact the card company, as stated the number should be on teh card.

I did it and they told me it was not possible.Look :


Αναρτήθηκε αρχικά από Zaza:
Αναρτήθηκε αρχικά από brian9824:

Again, contact the card company. If you can't access the balance its a card issue. No one can assist you other then them. For all you know the store never even activated the card.

I think i'm f*cked
They told me that i can't shop online with this
At the store they told me i could!
The purpose of this card is litterally to buy online!
I used them before time to time.

1. When buy one, you have to ensure they scan the card. Their store has to ping out to the company to activate your card.

2. You have to register your card online to use for online use, that include name, address, and postal code, follow instructions.

3. Enter in exact details at checkout, you put on the card.

Any other issues you have to contact card company.

You could try linking it to bank transfer, and do it that way, I done it that way few times, using like PayPal, check the checkout page to ensure that is a payment method before linking card to bank transfer, if don't see PayPal as an option on Steam or gog for you then not for your region.
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