Unable to verify email address

[dido8867]

Hello,
Friend of mine is trying to create account in STEAM platform, but he always got rejected by this message "Unable to verify email address". He is using gmail as a email service. He is entering the correct email address.

Does anyone from you guys, had the same problem in the past? Can somene suggest how this can be fixed?

Mutch appreciate any support.

Thanks a lot in advance and take good care of yourself.

[✨Saint✨]

This might help:

https://steamcommunity.com/discussions/forum/1/1747893804393782325/

[dido8867]

Originally posted by ✨Saint✨:

This might help:

https://steamcommunity.com/discussions/forum/1/1747893804393782325/

:saint:

Thanks Saint, but my friend is receiving confirmation an email from Steam in his primary box in gmail, and we he clicked on the confirmation hyperlink, he got "Unable to verify email address".

[✨Saint✨]

Tell your friend to try this:

1. Go into your steam settings and change contact email address to another address you control.

2. They will send a confirmation code to the new address and you just input that into the pop-up box.

3. Repeat step one and two but with your original email address (if you want to, if you're fine with the other address then just leave it alone, its already verified from the confirm code)

[dido8867]

Originally posted by ✨Saint✨:

Tell your friend to try this:

1. Go into your steam settings and change contact email address to another address you control.

2. They will send a confirmation code to the new address and you just input that into the pop-up box.

3. Repeat step one and two but with your original email address (if you want to, if you're fine with the other address then just leave it alone, its already verified from the confirm code)


:saint:

Yeah, he will try with another email address to suits his needs.