All Discussions > Steam Forums > Help and Tips > Topic Details
dido8867 Jul 27, 2022 @ 4:03am
Unable to verify email address
Hello,
Friend of mine is trying to create account in STEAM platform, but he always got rejected by this message "Unable to verify email address". He is using gmail as a email service. He is entering the correct email address.

Does anyone from you guys, had the same problem in the past? Can somene suggest how this can be fixed?

Mutch appreciate any support.

Thanks a lot in advance and take good care of yourself.
Last edited by dido8867; Jul 27, 2022 @ 5:08am

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Originally posted by ✨Saint✨:
Tell your friend to try this:

1. Go into your steam settings and change contact email address to another address you control.

2. They will send a confirmation code to the new address and you just input that into the pop-up box.

3. Repeat step one and two but with your original email address (if you want to, if you're fine with the other address then just leave it alone, its already verified from the confirm code)


:saint:
Showing 1-4 of 4 comments
✨Saint✨ Jul 27, 2022 @ 4:07am 
This might help:

https://steamcommunity.com/discussions/forum/1/1747893804393782325/

:saint:
#1
dido8867 Jul 27, 2022 @ 5:07am 
Originally posted by ✨Saint✨:
This might help:

https://steamcommunity.com/discussions/forum/1/1747893804393782325/

:saint:
Thanks Saint, but my friend is receiving confirmation an email from Steam in his primary box in gmail, and we he clicked on the confirmation hyperlink, he got "Unable to verify email address".
Last edited by dido8867; Jul 27, 2022 @ 5:07am
#2
The author of this thread has indicated that this post answers the original topic.
✨Saint✨ Jul 27, 2022 @ 5:16am 
Tell your friend to try this:

1. Go into your steam settings and change contact email address to another address you control.

2. They will send a confirmation code to the new address and you just input that into the pop-up box.

3. Repeat step one and two but with your original email address (if you want to, if you're fine with the other address then just leave it alone, its already verified from the confirm code)


:saint:
#3
dido8867 Jul 27, 2022 @ 6:09am 
Originally posted by ✨Saint✨:
Tell your friend to try this:

1. Go into your steam settings and change contact email address to another address you control.

2. They will send a confirmation code to the new address and you just input that into the pop-up box.

3. Repeat step one and two but with your original email address (if you want to, if you're fine with the other address then just leave it alone, its already verified from the confirm code)


:saint:
Yeah, he will try with another email address to suits his needs.
#4
Showing 1-4 of 4 comments
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Jul 27, 2022 @ 4:03am
Posts: 4
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