Elite Dangerous - Won't Start After Update 13

[Whiteadder]

Also ..... can't raise the issue on the game forums because they banned me (for nothing) and the support ticket directs me to them.

Utterly lousy customer service from both Steam and FDev - treating a paying customer like this.

Why don't you or they lift the ban so I can get help for the frigging game! You know, that I frigging paid for? Like, what I was using the forum for before I got kicked out for no justifiable reason.

Now I can't play at all it just keeps telling me Up Date Required and asking me to change the settings in Properties > Updates to High Priority or something.

Any ideas anyone how to fix this?

[Satoru]

Diposting pertama kali oleh Whiteadder:

How would you know what posts I have in other places?

https://steamcommunity.com/id/whiteadderrocks/posthistory/

Zero posts in the steam Elite Dangerous forums

https://forums.frontier.co.uk/forums/elite-dangerous-pc/

Zero posts in the Elite Dangerous PC forums

I looked on FDev's website and I'm going round in circles trying to find a support page or even a forum.

https://www.elitedangerous.com/

There is a giant "HELP" button

Which then takes you to page which has a giant button for "CUSTOMER SUPPORT"

https://customersupport.frontier.co.uk/hc/en-us


Back on the homepage there is a COMMUNITY button

Which takes you to

https://forums.frontier.co.uk/forums/elite-dangerous-pc/


Im not sure what 'circles' you're talking about

Even if you were somehow confused by their home page. Which again would be very difficult to imagine. You could simply google

"elite dangerous support"

The TOP link is to their support page

"elite dangerous forum"

the TOP link is to their forums

This is not buried under 100 SEO link farming pages

[Whiteadder]

Diposting pertama kali oleh Satoru:

Diposting pertama kali oleh Whiteadder:

How would you know what posts I have in other places?

https://steamcommunity.com/id/whiteadderrocks/posthistory/

Zero posts in the steam Elite Dangerous forums

Because they banned me like I have explained several times in this thread!

Do you also think I haven't looked in the other places you suggest!??

I'm seriously done with this game and this company - wasted so much of my time on it they don't deserve anyone's custom.

[Whiteadder]

Amazing that someone knows it's an FDev issue and not an issue with Steam updating - without even having to look into things?

Someone else said they had the same window pop up I did but that then had to wait for it to download - but nothing downloaded my end. It also showed in the downloads manager that it had downloaded after I just turned my computer on today - 6GB in a couple of minutes?

So maybe the issue is the Steam Download Manager!

Heads up someone from technical support on this matter please!

[Satoru]

One can only wonder why a WONDERFUL person like yourself was banned for “no reason”

Again you have lots of resources available to you for support

Use them

https://customersupport.frontier.co.uk/hc/en-us

https://forums.frontier.co.uk/forums/elite-dangerous-pc/

[Whiteadder]

Diposting pertama kali oleh Satoru:

One can only wonder why a WONDERFUL person like yourself was banned for “no reason”

Who do you think you are talking down to?

You know precisely the following about me or the circumstances behind FDev discriminating against me: NOTHING

So shut your mouth and get out of my face

Yes, I am using the term DISCRIMINATION there because that's what it is

BLOCKED

Any nice people on here got some idea why I'm having these issues?

[Whiteadder]

So as I scramble around trying to get to the bottom of the problem with ZERO help from FDev and ZERO help from Steam - I tried verifying the files and then it started downloading the update!

Finally getting somewhere. Kind of looking like maybe a Steam issue? Therefore here I am raising it? So much for pretty much everyone in this thread for taking a moment to read about the issue I was describing and maybe seeing what the problem is?

No thanks to Steam for not offering any useful advice. No thanks to FDev for banning me from the forums where I could have got some help there. And no thanks to the trolls and their negativity and character aspersions. Gaming forums..

Watch this space...

[Chompman]

Diposting pertama kali oleh Whiteadder:

Any nice people on here got some idea why I'm having these issues?

Insulting people trying to help you is not the way to go about getting help.

The only thing we can tell you is if you have gone to the trouble of getting yourself banned on the steam game forums for breaking the rules as it's not "discrimination" then you will need to reach out to their tech support somewhere else.

Most games these days also have public reddit sites for issues and if you visit the store page here you can see many other links such as their facebook/twitter/community groups to get help on but if you abuse the rules on those sites they also have the right to ban you so best to act civil.

https://store.steampowered.com/app/359320/Elite_Dangerous/

[Whiteadder]

Diposting pertama kali oleh Chompman:

Diposting pertama kali oleh Whiteadder:

Any nice people on here got some idea why I'm having these issues?

Insulting people trying to help you is not the way to go about getting help.

I swear to god pal, if I wanted to waste my time insulting people on here you'd know about it alright!

Now why don't you do one as well. Clown.

[Whiteadder]

Diposting pertama kali oleh Whiteadder:

So as I scramble around trying to get to the bottom of the problem with ZERO help from FDev and ZERO help from Steam - I tried verifying the files and then it started downloading the update!

Finally getting somewhere. Kind of looking like maybe a Steam issue? Therefore here I am raising it? So much for pretty much everyone in this thread for taking a moment to read about the issue I was describing and maybe seeing what the problem is?

No thanks to Steam for not offering any useful advice. No thanks to FDev for banning me from the forums where I could have got some help there. And no thanks to the trolls and their negativity and character aspersions. Gaming forums..

Watch this space...

SOLVED

Update stuck. Verify Files - Release Stuck. Steam issue. Probably a common issue I expect, and now that I'm aware if it I won't have the misfortune of having to come on here and ask for technical support if it happens again.

Oh no but "Not our problem go ask FDev"

Ask FDev! Ask FDev!

Both useless companies who need to treat their customers with more respect.

Anyway. Solved. Unsubbing from thread so won't read any more comments - troll away for all I care nob ends.