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If the problem persists, quit Steam then turn on the controller, see if it remains connected.
I think you got it but here're the steps if you're on Windows (I don't recognise the taskbar icons - Win 11 stuff?)
Access the bluetooth device list: press Windows key + i, then choose Devices
For any entry of Wireless Controller, click it, then Remove Device
Stick the controller into pairing mode: hold Share button + PS button till it flashes
Click 'Add Bluetooth or other device'
Select your controller
Connecting now?
If it's not, in the bluetooth device list, under which heading do you see Wireless Controller? It should be under Mouse, keyboard & pen.
BUT i did find out the problem. i swapped to my other ps4 controller and it worked just fine!
idk what was up with the other one, becasue it worked just fine plugged directly in. who knows..thanks for taking the time to help guys!