Steam app keeps freezing (not responding) SOLUTION IS HERE!!!

[PretzelVanille]

My steam app keeps going not responding for about 3-4 sec then going back to normal. I tried everything i know (run as admin, unistalling steam and reinstalling, updated all drivers, VPN off etc. I even formated my computer. I need some help!

[rictor559]

Is it your firewall or your virus program? See if they are blocking it in some fashion.

[PretzelVanille]

I just formated the PC and the same thing happens, my antivirus isn't installed yet

[no154370]

kindly provide your entire computer Specs here

1) RAM

2) processor speed (GHz)

3) graphics card driver

4) windows OS

-----------------------------------------------------------------------

something tells me that your computer has too many programs running in the background running their background tasks.

kindly open task manager

i) go to startup tab

ii) disable majority of the items there

[PretzelVanille]

RAM : 32 gb of corsair vengeance dominator
CPU : AMD Ryzen 7 3800x (3.9GHz)
GPU : NVIDIA GeForce RTX 2070 SUPER
OS : Windows 10 Pro 64 bit

I have almost nothing installed right now so the cpu/ram usage is almost nothing and he keeps freezing anyway. I have zero problems with any other apps (battlenet, epic etc) The games on steam themself can run, but everytime the steam app go not responding, my game freeze so it's almost unplayable

[MIDMIKECRISIS]

I am having the same issues as above. Have uninstalled steam and installed on different drives, tried manually uninstalling and clearing registry as well as uninstall.exe.

Steam will just go not responding for 5 seconds or so even whilst idle on the library. When this happens whilst in game the game will not respond. Happens for all games.

[Iceira]

Can we learn to split up the issue as game issue and steam client only startup issue.

The game issue is typical own AV app or should i say Ransomware that now need folder access to Document and thats why even old game that use to work before ransomware happend now got folder access issue.

And if im reading this right OP has startup client only issue. the client itself.
if OP need to change explanation then do so.


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Did you make fresh install of GPU Driver , not what windows update gave you.
nvida custom install with check box "make a clean insatllation"


same with AMD chipset Driver, did you actual update the pc. from AMD support place.
or AMD brand board supoort or Brand pc name support.

[hfiz_89]

mine also cannot play, steam keep not responding,,idle for 3-4 second.. helppppp

[PretzelVanille]

Originally posted by Iceira W10:

Can we learn to split up the issue as game issue and steam client only startup issue.

The game issue is typical own AV app or should i say Ransomware that now need folder access to Document and thats why even old game that use to work before ransomware happend now got folder access issue.

And if im reading this right OP has startup client only issue. the client itself.
if OP need to change explanation then do so.


----------------------------------------

Did you make fresh install of GPU Driver , not what windows update gave you.
nvida custom install with check box "make a clean insatllation"


same with AMD chipset Driver, did you actual update the pc. from AMD support place.
or AMD brand board supoort or Brand pc name support.

It's the steam client itself as you said. I did updated these drivers manually, i checked for the drivers of every pieces of hardware. I formated completely the pc. Runned as admin. Empty every caches possible. Turned off VPN. Did everything in the youtube video about this issue etc. I think it's something to do with their last update, the timeline would fit.

[邦annG]

exacto aveces falla mucho

[Rumpelcrutchskin]

It`s the Steam client that is doing this after the last update. This has happened before and was fixed for a while and looks like it`s back again.

[MIDMIKECRISIS]

It is the steam client that is not responding and this is causing certain games to freeze whilst playing. For example both dota2 and Apex will freeze every time the steam.exe freezes. However games such as FFXIV appear to be fine. It is certainly an issue with steam.exe as other games on my system are fine.

I do get eventviewer logs for when Dota freezes but not for steam.exe:


Fault bucket , type 0
Event Name: AppHangTransient
Response: Not available
Cab Id: 0

Problem signature:
P1: dota2.exe
P2: 0.0.0.0
P3: 6310d442
P4: unknown
P5: unknown
P6: unknown
P7: unknown
P8:
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD74C.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD75D.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD75C.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD76D.tmp.txt

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: 4766ac55-7a3c-4efa-9ccf-2e794c2e3745
Report Status: 2049
Hashed bucket:
Cab Guid: 0

I have done a fresh install of windows and getting the same issue now, have installed steam to a different drive as well as using the beta client and still have the same issue. Gpu drivers have been freshly installed as well as reseating all of my equipment.

As one of the posters above mentions this problem has occurred previously and appears to have been fixed but now has returned.

[MultiRetroMan]

I was typing a comment on a game and the Steam App froze for a few seconds and hadn't registered my keyboard input and I had to tap back into the part where I was typing in order to continue, but I've no idea why it happened, but looking at this thread, it seems to be a Steam issue.

[PretzelVanille]

Originally posted by MultiRetroMan:

I was typing a comment on a game and the Steam App froze for a few seconds and hadn't registered my keyboard input and I had to tap back into the part where I was typing in order to continue, but I've no idea why it happened, but looking at this thread, it seems to be a Steam issue.

As far i know it's related to steam updates. It resolve itself after another update then come back later. It may be related to the update plus our pc hardware

[pfohl]

I started having this issue two days ago as well, impacting Hunt: Showdown but not some other games (e.g. Valheim). Worked fine on Dec 31 but after restarting my computer on Jan 1.

I've updated all drivers (mobo, GPU, etc.)m reinstalled steam, rolled back my nvidia drivers, disabled MPO in the registry.

only recent changes I've made to Windows was enabling Hyper-V (have since disabled on the off chance it was causing issues)

edit:
cpu: AMD Ryzen 5 3600
gpu: nvidia 3070
os: win10 pro (build 19045.2364)

[pfohl]

figured out that for me, the issue was a controller plugged into my computer. I have an 8Bitdo gamepad for my switch and was charging it via USB. don't have the controller setup in steam and had forgotten I plugged it in until I noticed a controller log in event viewer/process monitor. after unplugging the controller, steam and the game stopped freezing.