Can't run any games on Win11 / i7 / 16GB ram

[Hopeless_Spirit]

Please help, i've tried for several months but literally any game i buy I really struggle to get to run.

My Laptop is pretty high spec so I don't think its that anytime I try to Play a game (Xcom2, Shadow Tactics, space hulk tactics, stronghold, etc.) I click play, it seems to start loading (I sometimes get a splash screen) and then crashes. I've tried all sorts: Run as Admin, Run in compatibility modes, for a time if i went into flight mode the games would run for a few minutes but eventually crash and then i would have to reboot and try again.
I gave up but there are a load of games i want to buy and play but i can't run anything, event viewer is:


Faulting application name: XCom2.exe, version: 1.0.0.10381, time stamp: 0x621552a0
Faulting module name: ntdll.dll, version: 10.0.22000.653, time stamp: 0xbaecbb56
Exception code: 0xc0000374
Fault offset: 0x000000000010c729
Faulting process ID: 0x4520
Faulting application start time: 0x01d8801244554d40
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\XCOM 2\Binaries\Win64\XCom2.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: 12dc1efa-479f-4e7f-a0b3-a903f3595e94
Faulting package full name:
Faulting package-relative application ID:



Faulting application name: SpaceHulk2-Win64-Shipping.exe, version: 28839.0.0.0, time stamp: 0x5e6a5197
Faulting module name: SpaceHulk2-Win64-Shipping.exe, version: 28839.0.0.0, time stamp: 0x5e6a5197
Exception code: 0xc0000005
Fault offset: 0x000000000000b863
Faulting process ID: 0x26bc
Faulting application start time: 0x01d880139397be19
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\SpaceHulk2\Binaries\Win64\SpaceHulk2-Win64-Shipping.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\SpaceHulk2\Binaries\Win64\SpaceHulk2-Win64-Shipping.exe
Report ID: 42a2a85d-5283-4780-8005-a01240c05d57
Faulting package full name:
Faulting package-relative application ID:

I can't really figure out whats happening, the full crash log is:
Version=1
EventType=APPCRASH
EventTime=132997010744283646
ReportType=2
Consent=1
UploadTime=132997010746763016
ReportStatus=268435456
ReportIdentifier=eddee895-ed93-4605-96dd-5fa3c87abede
IntegratorReportIdentifier=42a2a85d-5283-4780-8005-a01240c05d57
Wow64Host=34404
NsAppName=SpaceHulk2-Win64-Shipping.exe
OriginalFilename=Space Hulk Tactics
AppSessionGuid=000026bc-0001-0209-19be-97931380d801
TargetAppId=W:000677dc7250a5f45df364963cb34ac02ade00000904!00008e151821b557af48f3516c1a3e3f7ffdda7d7b3f!SpaceHulk2-Win64-Shipping.exe
TargetAppVer=2020//03//12:15:13:27!3d3018a!SpaceHulk2-Win64-Shipping.exe
BootId=4294967295
ServiceSplit=1860882169
TargetAsId=897
UserImpactVector=808465200
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=177a65ef28231177c1f43d24770bc871
Response.BucketTable=4
Response.LegacyBucketId=1293726219787552881
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=SpaceHulk2-Win64-Shipping.exe
Sig[1].Name=Application Version
Sig[1].Value=28839.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5e6a5197
Sig[3].Name=Fault Module Name
Sig[3].Value=SpaceHulk2-Win64-Shipping.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=28839.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5e6a5197
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000000000000b863
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.22000.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=5999
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=59990a6fabe7b998c6cfea12267bf13b
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=ca68
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=ca686a9a476feca14c0cfeaf9302e0ab
UI[2]=C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\SpaceHulk2\Binaries\Win64\SpaceHulk2-Win64-Shipping.exe
LoadedModule[0]=C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\SpaceHulk2\Binaries\Win64\SpaceHulk2-Win64-Shipping.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\SYSTEM32\apphelp.dll
LoadedModule[5]=C:\WINDOWS\SYSTEM32\AcLayers.DLL
LoadedModule[6]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[7]=C:\WINDOWS\System32\SHLWAPI.dll
LoadedModule[8]=C:\WINDOWS\SYSTEM32\SortWindows61.dll
LoadedModule[9]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[10]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[11]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[12]=C:\WINDOWS\System32\USER32.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[14]=C:\WINDOWS\System32\win32u.dll
LoadedModule[15]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[16]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[17]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[18]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[19]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[20]=C:\WINDOWS\System32\sechost.dll
LoadedModule[21]=C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\SpaceHulk2\Binaries\Win64\dbghelp.dll
LoadedModule[22]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[23]=C:\WINDOWS\System32\ole32.dll
LoadedModule[24]=C:\WINDOWS\System32\combase.dll
LoadedModule[25]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[26]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[28]=C:\WINDOWS\System32\IMM32.dll
LoadedModule[29]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[30]=C:\WINDOWS\System32\WLDAP32.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\d3d9.dll
LoadedModule[33]=C:\WINDOWS\SYSTEM32\XINPUT1_3.dll
LoadedModule[34]=C:\WINDOWS\System32\Normaliz.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\d3d11.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\X3DAudio1_7.dll
LoadedModule[37]=C:\WINDOWS\SYSTEM32\OPENGL32.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\XAPOFX1_5.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\MSVCP140.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\DSOUND.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[44]=C:\WINDOWS\SYSTEM32\POWRPROF.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
LoadedModule[47]=C:\WINDOWS\SYSTEM32\GLU32.dll
LoadedModule[48]=C:\WINDOWS\SYSTEM32\ResampleDmo.DLL
LoadedModule[49]=C:\WINDOWS\SYSTEM32\VCRUNTIME140_1.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\winmmbase.dll
LoadedModule[51]=C:\WINDOWS\SYSTEM32\dxcore.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\cfgmgr32.DLL
LoadedModule[53]=C:\WINDOWS\SYSTEM32\msdmo.dll
LoadedModule[54]=C:\WINDOWS\SYSTEM32\UMPDC.dll
LoadedModule[55]=C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll
LoadedModule[56]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[57]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\windows.storage.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[60]=C:\WINDOWS\System32\SHCORE.dll
LoadedModule[61]=C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\Engine\Binaries\ThirdParty\NVIDIA\NVaftermath\Win64\GFSDK_Aftermath_Lib.dll
LoadedModule[62]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[63]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[64]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[65]=C:\WINDOWS\System32\NSI.dll
LoadedModule[66]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[67]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[68]=C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\Engine\Binaries\ThirdParty\Steamworks\Steamv139\Win64\steam_api64.dll
LoadedModule[69]=C:\Program Files (x86)\Steam\steamclient64.dll
LoadedModule[70]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[71]=C:\WINDOWS\System32\imagehlp.dll
LoadedModule[72]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[73]=C:\WINDOWS\SYSTEM32\MSWSOCK.dll
LoadedModule[74]=C:\Program Files (x86)\Steam\tier0_s64.dll
LoadedModule[75]=C:\Program Files (x86)\Steam\vstdlib_s64.dll
LoadedModule[76]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
LoadedModule[77]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[78]=C:\Program Files (x86)\Steam\crashhandler64.dll
LoadedModule[79]=C:\WINDOWS\SYSTEM32\Wlanapi.dll
LoadedModule[80]=C:\WINDOWS\SYSTEM32\MobileNetworking.dll
LoadedModule[81]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll
LoadedModule[82]=C:\WINDOWS\System32\WINTRUST.dll
LoadedModule[83]=C:\WINDOWS\SYSTEM32\MSASN1.dll
LoadedModule[84]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[85]=C:\Windows\System32\rasadhlp.dll
LoadedModule[86]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[87]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[88]=C:\WINDOWS\SYSTEM32\amsi.dll
LoadedModule[89]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[90]=C:\Program Files\Bitdefender\Bitdefender Security\bdamsi\265981337586906929\antimalware_provider64.dll
LoadedModule[91]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[92]=C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\Engine\Binaries\ThirdParty\PhysX\Win64\VS2015\PxFoundation_x64.dll
LoadedModule[93]=C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\Engine\Binaries\ThirdParty\PhysX\Win64\VS2015\PhysX3Common_x64.dll
LoadedModule[94]=C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\Engine\Binaries\ThirdParty\PhysX\Win64\VS2015\PxPvdSDK_x64.dll
LoadedModule[95]=C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\Engine\Binaries\ThirdParty\PhysX\Win64\VS2015\PhysX3_x64.dll
LoadedModule[96]=C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\Engine\Binaries\ThirdParty\PhysX\Win64\VS2015\APEXFramework_x64.dll
LoadedModule[97]=C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\Engine\Binaries\ThirdParty\PhysX\Win64\VS2015\APEX_Destructible_x64.dll
LoadedModule[98]=C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\Engine\Binaries\ThirdParty\PhysX\Win64\VS2015\APEX_Legacy_x64.dll
LoadedModule[99]=C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\Engine\Binaries\ThirdParty\PhysX\Win64\VS2015\APEX_Clothing_x64.dll
LoadedModule[100]=C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\Engine\Binaries\ThirdParty\PhysX\Win64\VS2015\PhysX3Cooking_x64.dll
LoadedModule[101]=C:\WINDOWS\SYSTEM32\nvapi64.dll
LoadedModule[102]=C:\WINDOWS\SYSTEM32\cryptnet.dll
LoadedModule[103]=C:\WINDOWS\System32\msctf.dll
LoadedModule[104]=C:\WINDOWS\SYSTEM32\textinputframework.dll
LoadedModule[105]=C:\WINDOWS\system32\explorerframe.dll
LoadedModule[106]=C:\WINDOWS\SYSTEM32\directxdatabasehelper.dll
LoadedModule[107]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[108]=C:\WINDOWS\system32\nvspcap64.dll
LoadedModule[109]=C:\WINDOWS\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_e34030d00c20947b\nvldumdx.dll
LoadedModule[110]=C:\WINDOWS\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_e34030d00c20947b\nvwgf2umx.dll
LoadedModule[111]=C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\Engine\Binaries\ThirdParty\PhysX\Win64\VS2015\NvCloth_x64.dll
LoadedModule[112]=C:\WINDOWS\SYSTEM32\mf.dll
LoadedModule[113]=C:\WINDOWS\SYSTEM32\mfplat.dll
LoadedModule[114]=C:\WINDOWS\SYSTEM32\RTWorkQ.DLL
LoadedModule[115]=C:\WINDOWS\SYSTEM32\mfplay.dll
LoadedModule[116]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[117]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule[118]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[119]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[120]=C:\Windows\System32\Windows.UI.dll
LoadedModule[121]=C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e31d62740aef2af9\igd10iumd64.dll
LoadedModule[122]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[123]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[124]=C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e31d62740aef2af9\igdgmm64.dll
LoadedModule[125]=C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e31d62740aef2af9\igc64.dll
LoadedModule[126]=C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\Engine\Binaries\ThirdParty\Ogg\Win64\VS2015\libogg_64.dll
LoadedModule[127]=C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\Engine\Binaries\ThirdParty\Vorbis\Win64\VS2015\libvorbis_64.dll
LoadedModule[128]=C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\Engine\Binaries\ThirdParty\Vorbis\Win64\VS2015\libvorbisfile_64.dll
LoadedModule[129]=C:\WINDOWS\SYSTEM32\XAudio2_7.dll
LoadedModule[130]=C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll
LoadedModule[131]=C:\WINDOWS\SYSTEM32\avrt.dll
LoadedModule[132]=C:\WINDOWS\System32\mfmp4srcsnk.dll
LoadedModule[133]=C:\WINDOWS\SYSTEM32\MFCORE.DLL
LoadedModule[134]=C:\WINDOWS\SYSTEM32\CompPkgSup.DLL
LoadedModule[135]=C:\Windows\System32\Windows.Media.dll
LoadedModule[136]=C:\Windows\System32\MSAudDecMFT.dll
LoadedModule[137]=C:\Windows\System32\mfperfhelper.dll
LoadedModule[138]=C:\Windows\System32\Windows.ApplicationModel.dll
LoadedModule[139]=C:\Windows\System32\AppXDeploymentClient.dll
LoadedModule[140]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[141]=C:\Windows\System32\iertutil.dll
LoadedModule[142]=C:\Windows\System32\netutils.dll
LoadedModule[143]=C:\Windows\System32\srvcli.dll
LoadedModule[144]=C:\Windows\System32\colorcnv.dll
LoadedModule[145]=C:\Windows\System32\msmpeg2vdec.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=22000
OsInfo[3].Key=ubr
OsInfo[3].Value=675
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=2057
OsInfo[7].Key=geoid
OsInfo[7].Value=242
OsInfo[8].Key=sku
OsInfo[8].Value=101
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=768
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=221658928
OsInfo[15].Key=osinsty
OsInfo[15].Value=1
OsInfo[16].Key=iever
OsInfo[16].Value=11.1.22000.0-11.0.1000
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=16147
OsInfo[19].Key=svolsz
OsInfo[19].Value=475
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=210604
OsInfo[22].Key=bldtm
OsInfo[22].Value=1628
OsInfo[23].Key=bldbrch
OsInfo[23].Value=co_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.22000.675.amd64fre.co_release.210604-1628
OsInfo[30].Key=buildflightid
OsInfo[30].Value=55D29F35-2822-46B8-BB87-94B2D09374E5.1
OsInfo[31].Key=edition
OsInfo[31].Value=Core
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[33].Value=RS:C5AC
OsInfo[34].Key=fconid
OsInfo[34].Value=18299130,0,2,1;19638787,0,2,1;23531064,2,2,1;23562335,2,2,1;23563673,2,2,1;24172318,0,2,1;25704915,1,2,1;27336672,0,1,1;35825666,0,1,1;37801696,0,1,1;37837060,0,1,1;37926348,0,1,0
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
OsInfo[38].Key=servicinginprogress
OsInfo[38].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Space Hulk Tactics
AppPath=C:\Program Files (x86)\Steam\steamapps\common\Space Hulk Tactics\SpaceHulk2\Binaries\Win64\SpaceHulk2-Win64-Shipping.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=4975E31A7951E05AE269205A8A8453A2
MetadataHash=-195627668

Happy to try anything to get this resolved I've never even been able to play Space Hulk :(

Thanks for any pointers :)

[Bee🐝]

While you've given us some specs, we're going to need the other important specs and system info of the laptop:

Steam Client -> Help -> System Information. Copy and paste the information here.

[Hopeless_Spirit]

Hi, I didn't know i could do that or I would have done that :) Computer Information:
Manufacturer: Acer
Model: Nitro AN517-54
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz
CPU Family: 0x6
CPU Model: 0x8d
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 2304 Mhz
16 logical processors
8 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Supported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Supported
AVX512VNNI: Supported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) UHD Graphics
DirectX Driver Name: nvldumd.dll
Driver Version: 30.0.100.9864
DirectX Driver Version: 27.21.14.6262
Driver Date: 8 20 2021
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 100 Hz
DirectX Card: NVIDIA GeForce RTX 3060 Laptop GPU
VendorID: 0x10de
DeviceID: 0x2520
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 15.00" x 8.43" (17.17" diag)
38.1cm x 21.4cm (43.6cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (2- Realtek(R) Audio)

Memory:
RAM: 16147 MB

VR Hardware:
VR Headset: None detected

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1402313 MB
Largest Free Hard Disk Block: 130949 MB
OS Install Date: Oct 22 2021
Game Controller: None detected

Storage:
Disk serial number hash: ee71a407
Number of SSDs: 0
Number of HDDs: 0

[Hopeless_Spirit]

thanks for any help, happy to rebuild the laptop if i need to

[Crazy Tiger]

Are the Nvidia drivers up-to-date?

[Cathulhu]

They are not, about a year out of date.

[Crazy Tiger]

Missed it. Yeah, try updating the drivers and then ensure the dedicated GPU actually is used by the games.

[Hopeless_Spirit]

Thanks for helping everyone so;
I'd totally forgotten the basics; so i patched the stuffing out of the laptop but it was still happening.

i ran;
DISM /Online /Cleanup-Image /RestoreHealth
then
sfc /scannow

sfc told me there were issues with the user profile so i went extreme and deleted the user profile and recreated it, reinstalled all my games and BOSH! they're running now.

Thank you for helping it's been a long time since i had to think about this and you're pointers made me sit and get this sorted out :D