i scratched off the code to my gift card

[septer]

I scratched off the code to my giftcard and I cannot see the code I need help please I got this with my money

[Bee🐝]

Support can help you with a damaged card. There’s a section for it under gift cards. Just open a ticket and send them what they require - it’ll indicate what to send on the Support page.

[septer]

I did do that but i'm afraid that they arent going to reply or even worse they wont give me the code. I was asking here to see if there was any other way i could

[rawWwRrr]

Originally posted by septer:

I did do that but i'm afraid that they arent going to reply or even worse they wont give me the code. I was asking here to see if there was any other way i could

Support is your only solution. They've helped plenty of others in the past. Just be patient and wait for their reply.

[septer]

ok I will I really hope they reply soon

[Bee🐝]

Originally posted by septer:

ok I will I really hope they reply soon

As long as the code was properly activated in store - which it most likely was - it will be on the system. Support just needs to verify it.

Happens all the time, nothing to worry about.

[septer]

Originally posted by Bee:

Originally posted by septer:

ok I will I really hope they reply soon

As long as the code was properly activated in store - which it most likely was - it will be on the system. Support just needs to verify it.

Happens all the time, nothing to worry about.

Thank you. I'm not as worried anymore. I still have a question though. Will they send me the code if they have it so I can redeem it

[Bee🐝]

Originally posted by septer:

Originally posted by Bee:

As long as the code was properly activated in store - which it most likely was - it will be on the system. Support just needs to verify it.

Happens all the time, nothing to worry about.

Thank you. I'm not as worried anymore. I still have a question though. Will they send me the code if they have it so I can redeem it

Don’t quote me in this, but I’m pretty sure they’ll do the redeeming for you on the system and add the funds, so you won’t have to do anything.

Anyway, Support will tell you what to do.

[septer]

Originally posted by Bee:

Originally posted by septer:

Thank you. I'm not as worried anymore. I still have a question though. Will they send me the code if they have it so I can redeem it

Don’t quote me in this, but I’m pretty sure they’ll do the redeeming for you on the system and add the funds, so you won’t have to do anything.

Anyway, Support will tell you what to do.

Thank you so much. You are the biggest help I appreciate you a lot

[Bee🐝]

Originally posted by septer:

Originally posted by Bee:

Don’t quote me in this, but I’m pretty sure they’ll do the redeeming for you on the system and add the funds, so you won’t have to do anything.

Anyway, Support will tell you what to do.

Thank you so much. You are the biggest help I appreciate you a lot

Happy to help!

I did the same thing years ago with an Apple gift card and had a mini panic attack. Their support dude though was like, “chill, we do this like hundreds of times a day - those scratch bars cursed.”

[T1nzell]

Originally posted by septer:

Originally posted by Bee:

Don’t quote me in this, but I’m pretty sure they’ll do the redeeming for you on the system and add the funds, so you won’t have to do anything.

Anyway, Support will tell you what to do.

Thank you so much. You are the biggest help I appreciate you a lot

did it work?

[GamingX100]

Reviving an old thread, but did you ever get the value of the gift card? I am in the same situation and Steam is claiming that the card was already used. This can not be the first time and I am considering filing a class action lawsuit. please write back if you are in the same boat of accidentally damaging the code while Steam claims that it has already been redeemed. Thank you