HartmiCZ Jun 7, 2022 @ 12:58pm
stolen account on which hangs + stolen inventory
does anyone have experience?
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Bee🐝 Jun 7, 2022 @ 12:59pm 
Recovering Steam Account https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366

And to help you sign-in: https://help.steampowered.com/en/wizard/HelpWithLogin
Note, you must be signed out of ALL Steam accounts to do this.

A step by step guide to the Recovery Process:
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560 Also, because this regularly comes up, you DO NOT need access to the email, phone or password currently tied to the hijacked account for this to work. Just pick the "I do not have access..." or a similar option when asked. JUST SCROLL DOWN.


If you can still access the account, then you MUST also take the following steps to secure your account:

1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey - This field should be blank

Do NOT trade until your account is secured.

Steam does not return inventory items or wallet funds: https://support.steampowered.com/kb_article.php?ref=3415-WAFH-6433#noretu
Last edited by Bee🐝; Jun 7, 2022 @ 12:59pm
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Date Posted: Jun 7, 2022 @ 12:58pm
Posts: 1